Joseph Davlantis
Itasca,,IL
Overview
3
3
years of professional experience
Work History
Sales Intern
Steinhafels
Schaumburg, IL
05.2026 - Current
- Analyzed customer interaction data to identify purchasing trends, informing strategies that enhanced sales effectiveness.
- Collaborated with management and operations teams to streamline order fulfillment processes, improving customer satisfaction.
- Resolved customer concerns and facilitated purchase decisions, strengthening negotiation and problem-solving skills.
Server
Granite City Food & Brewery
Schaumburg, IL
05.2023 - Current
- Achieved highest sales among server staff in summer 2025 through effective upselling techniques and awarded Employee of the Month.
- Received highest number of five-star online reviews in 2024 for consistently delivering exceptional service, contributing to increased customer loyalty.
- Managed an entire weekend dinner shift independently due to employee no-shows, ensuring quality service and positive feedback.
Front Line Crew Member
Potbelly's Sandwich Shop
Tempe, AZ
09.2023 - 05.2025
- Memorized over 84 menu items and add-ons, achieving or exceeding sales targets through effective upselling.
- Adapted to multiple roles, including cashier and food preparation, ensuring seamless operations during peak periods.
- Facilitated communication between front-line staff and management to coordinate orders and enhance service accuracy.
Education
Bachelor of Science - Business Communication; Economics Minor
Arizona State University
Tempe, AZ05-2026
Skills
- Client engagement
- Closing techniques
- Upselling
- Process improvement
- Consultative selling
- Organizational communication
- Negotiation strategies
- Team collaboration
- Adaptability
Timeline
Sales Intern
Steinhafels
05.2026 - Current
Front Line Crew Member
Potbelly's Sandwich Shop
09.2023 - 05.2025
Server
Granite City Food & Brewery
05.2023 - Current
Bachelor of Science - Business Communication; Economics Minor
Arizona State University