Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Deardoff

Davenport,IA

Summary

Experienced truck driver with expertise operating 18-wheelers and box trucks. CDL license and current hazmat endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork. Reliable professional with several years of experience loading and unloading heavy packages requiring varying care specifications. Determined team member thriving in fast-paced environments and working hard to achieve common goals. Safety-minded professional exercising caution in high-stress scenarios. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Truck Driver

Dohrn Transfer
Rock Island, IL
05.2014 - Current
  • Communicated with dispatchers regarding pickup and delivery times.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Followed regular schedule of pickups for individual customers and groups.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Assisted dock workers as needed during loading and unloading process at dockside.
  • Performed daily pre-trip inspections on spotter truck prior to operation.
  • Assisted with loading and unloading trucks and railcars when needed.
  • Moved trailers, containers, and chassis around the yard by operating a spotter truck.
  • Transported materials between yards, warehouses, distribution centers, and other locations as directed by supervisor.
  • Coordinated with other drivers to prevent traffic congestion in the yard area.
  • Organized and rearranged trailers in designated areas according to customer requirements.
  • Worked with loaders and supervisor to move assigned trucks and trailers from one location to another.
  • Loaded material onto trucks and secured for transport.
  • Stacked pallets neatly to maintain organization of yard.

Temp Worker

Des Temps Et Des Lieux
Rock Island, IL
03.2013 - 05.2014
  • Prepared outgoing shipments by sealing packages securely before loading onto trucks.
  • Performed daily maintenance checks on material handling equipment per company safety standards.
  • Assisted with unloading heavy freight by hand when necessary.
  • Stacked cargo in designated areas according to size, type, style, color, or product code.
  • Loaded and unloaded containers from ships and trucks using a forklift.
  • Transferred materials between loading docks, warehouses, storage yards, and vehicles.
  • Inspected cargo for damage, shortages, and overages.
  • Used electric forklifts and electric pallets to safely move pallets.

Industrial Worker

Local 91 Schebler Company
Bettendorf, IA
06.2010 - 01.2013
  • Trimmed excess material from edges of formed parts using snips or power saws.
  • Measured dimensions of completed work pieces to ensure conformance to specifications.
  • Assembled ducts from prefabricated sections using screws or bolts.
  • Fabricated sheet metal products according to customer specifications and drawings.
  • Repaired and maintained existing equipment using welding, soldering, brazing, riveting, and other techniques.
  • Operated machinery such as shears, brakes, presses, punches, notchers and forming machines to shape sheet metal parts.
  • Operated heavy machinery to prepare metal products according to customer specifications.
  • Used power tools to grind, sand and polish metals, plastics and wood products.
  • Welded, soldered, bolted, riveted, screwed, clipped, caulked, or bonded component parts to assemble products.
  • Cut sheets of metal into required shapes using hand tools or powered cutting tools.
  • Worked with a variety of metals including aluminum, steel, stainless steel, copper and brass.

Dockworker

Dohrn Transfer
Rock Island, IL
06.2009 - 06.2010
  • Operated material handling equipment such as pallet jacks or hand trucks safely and efficiently.
  • Prepared outgoing shipments by sealing packages securely before loading onto trucks.
  • Assisted with unloading heavy freight by hand when necessary.
  • Stacked cargo in designated areas according to size, type, style, color, or product code.
  • Loaded and unloaded containers from ships and trucks using a forklift.
  • Transferred materials between loading docks, warehouses, storage yards, and vehicles.
  • Transported materials and pallets between areas.
  • Used electric forklifts and electric pallets to safely move pallets.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Retail Stock Clerk

HyVee Foods
Moline, IL
01.2009 - 06.2009
  • Assisted customers with product selection and purchase decisions.
  • Answered phone calls regarding product availability or pricing.
  • Resolved customer complaints in a timely manner.
  • Created displays to attract customers attention and boost sales.
  • Monitored expiration dates on products to avoid spoilage.
  • Processed customer payments using cash registers.
  • Verified stock levels and replenished items on shelves.
  • Replenished merchandise displays throughout the store as needed.
  • Maintained cleanliness of the sales floor, backroom, restrooms.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Organized back-stock areas for efficient retrieval of items when needed.
  • Performed other duties as assigned by management team.
  • Provided excellent customer service by addressing any customer complaints or inquiries promptly and courteously.
  • Stocked shelves with dairy products such as milk, cheese, yogurt, eggs, and butter.
  • Pulled out of date products from shelves and cases, disposing of items in proper bins.

Merchandiser

Orielly Auto Parts
Davenport, IA
02.2008 - 01.2009
  • Maintained a clean and organized work environment at all times.
  • Coordinated promotional events such as special sales or clearance items.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Assisted customers with locating desired items within store locations.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Accepted cash and credit card payments, issued receipts and provided change.

Assistant Manager

Ashley Furniture Warehouse
Rock Island, IL
10.2007 - 03.2008
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Coordinated with transportation companies for timely delivery of goods.
  • Maintained and updated inventory records accurately.
  • Directed receiving, warehousing, distribution and maintenance services.
  • Assisted with scheduling shipments and deliveries according to customer requirements.
  • Supervised loading and unloading of materials from incoming trucks.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Checked loaded materials compared to work orders for correctness.
  • Monitored workers and reviewed completed work for proper performance.

Vendor

Sara Lee
Moline, IL
06.2007 - 09.2007
  • Managed day-to-day communications with multiple vendors simultaneously.
  • Lifted boxes using safety techniques when loading and unloading trucks.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled merchandise in accordance with product handling standards.

Assistant Manager

HyVee Foods
Davenport, IA
07.1998 - 06.2007
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Resolved conflicts between team members in an effective manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Maintained orderliness of stockroom and backroom areas.
  • Supervised the stocking process to ensure accuracy and product availability.
  • Managed all aspects of unloading merchandise from trucks including sorting, labeling, and organizing products into designated locations.
  • Arranged receipt and lock-up of controlled items such as liquor, cigarettes and pharmacy inventory.
  • Coordinated timely handling of cardboard and trash to keep backroom areas neat.
  • Managed receiving for vendor orders per week and coordinated smooth unloading of retail freight.
  • Directed team members to promptly deliver new items to restocking locations and keep up adequate flow of sales floor merchandise.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Education

High School Diploma -

Central High School
Davenport, IA
06-2001

Some College (No Degree) - Psychology

Scott Community College
Bettendorf, IA

Skills

  • Load security
  • Weather awareness
  • Strong work ethic
  • Heavy haul expert
  • Equipment operation
  • Customer-oriented
  • Order picking and processing
  • Shipping and packaging
  • Heavy lifting
  • Loading and unloading
  • Coaching and mentoring
  • Staff training and development
  • Shift scheduling
  • Operations management
  • Policy and procedure development
  • Vendor management
  • Customer service
  • Sales management
  • Team leadership
  • Shipping and receiving
  • Warehouse safety
  • Shipment sorting
  • Cargo stabilization
  • Materials handling
  • Workplace cleanliness
  • Forklift and pallet jack use
  • Pallet jack handling
  • Dock operations support
  • Inventory control
  • Container loading and unloading
  • Hazardous materials handling

Certification

  • Commerical Driver's License
  • Tanker Endorsement
  • Hazmat Endorsement
  • Power Jack Certification
  • Fork Truck Certification

Timeline

Truck Driver

Dohrn Transfer
05.2014 - Current

Temp Worker

Des Temps Et Des Lieux
03.2013 - 05.2014

Industrial Worker

Local 91 Schebler Company
06.2010 - 01.2013

Dockworker

Dohrn Transfer
06.2009 - 06.2010

Retail Stock Clerk

HyVee Foods
01.2009 - 06.2009

Merchandiser

Orielly Auto Parts
02.2008 - 01.2009

Assistant Manager

Ashley Furniture Warehouse
10.2007 - 03.2008

Vendor

Sara Lee
06.2007 - 09.2007

Assistant Manager

HyVee Foods
07.1998 - 06.2007

High School Diploma -

Central High School

Some College (No Degree) - Psychology

Scott Community College

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Joseph Deardoff