Joseph De Francis
Farmingdale,New York
Summary
Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Overview
50
50
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Manager
De Francisco's Pizzeria
Baldwin
01.2010 - 01.2023
- Established safe and secure dining environment with strong sanitation standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
Cashier
OTB
Hempstead, New York
06.1997 - 09.2003
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Engaged in pleasant chit chat for friendly and personalised service.
- Delivered outstanding customer care with proactive sales and listening skills.
Police sargeant
NYPD
06.1973 - 11.1996
- Offered mentoring and support to junior officers to develop leadership skills, knowledge and advanced technical abilities.
- Used secure communication channels to exchange critical information.
- Managed unit training to hone skills for specific roles and general combat readiness.
Education
CRIMINOLOGY -
SUNY OLD WESTBURY
WESTBURY 09.1993 - 09.1995
Skills
- Service-orientated
- Restaurant cost control
- End-of-day reconciliation
- Credit card payment processing
- Loss prevention
- Public relations
- Leadership
- Time management
- Communication skills
- Employee training
- Organised and reliable
- Problem solving
- Verbal communication
Timeline
Restaurant Manager
De Francisco's Pizzeria
01.2010 - 01.2023
Cashier
OTB
06.1997 - 09.2003
CRIMINOLOGY -
SUNY OLD WESTBURY
09.1993 - 09.1995
Police sargeant
NYPD
06.1973 - 11.1996
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