Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jospeh Degerolamo

Windham,CT

Summary

Results-driven and highly motivated Sales Manager / Supervisor with over 3 years of experience in the insulation industry. Proven track record in driving revenue growth, managing high-performing teams, and building strong client relationships. Skilled in developing sales strategies, negotiating contracts, and overseeing project execution to ensure quality and customer satisfaction. Expertise in managing both residential and commercial projects, with a deep understanding of insulation products and solutions. Adept at leading cross-functional teams, identifying new market opportunities, and delivering solutions that align with client needs. Passionate about driving success through innovation, efficiency, and exceptional customer service.

Overview

17
17
years of professional experience

Work History

Installed Sales Department Manager

National Lumber/ Pro Insulators
Berlin, MA
08.2021 - Current
  • Worked with customers to identify needs and suggest appropriate products.
  • Inspected and fixes installation equipment.
  • Sold packages to customers to increase profits and installation deals.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Lumber Yard Foreman

National Lumber & Hardware
Berlin, MA
11.2017 - 10.2021
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Managed maintenance and repair actions for team equipment and vehicles.
  • Operated machines and equipment to complete work assignments or to assist workers.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Inspected equipment, facilities and vehicles regularly to assess safety.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Night Shift Supervisor

National Lumber
mansfield, MA
02.2012 - 11.2017

Prepared everything for the following crew the next morning, including performing shut down and making runs fir the next day.

Handled inventorying responsibilities.

Delegated tasks to a team of 14

Drove team performance through effective training, coaching and motivating of line employees.

Ensured the most cost-effective production methods were employed.

Worked with managers to implement the company's policies and goals.

Planned and laid out work to meet production and schedule requirements.

Organized, scheduled and assigned production work.

Organized, scheduled and assigned production work.

Maintained clean and organized work areas.

Reviewed the performance of subordinates.

Welder Fabricator

Collt Manufacturing
Millis, MA
06.2010 - 02.2012

Inspected each completed project to make sure that it met all blueprint specifications

Observed safe work practices and procedures as instituted by the company.

Used basic mathematical abilities to measure distances and determine materials needed.

Maintained workplace equipment and inspected it daily for damage.

Kept tidy work areas and checked equipment regularly.

Transported machinery using forklifts, cranes and hoists.

Built pre coaters, post fusers, hoppers and tables, using MIG and TIG welding techniques.

Used welding tools and other equipment safely on the job, following manufacturer instructions.

Worked with managers to implement the company's policies and goals.

Consulted welding chart specifications to select appropriate type and thickness of metal.

Helped achieve company goals by supporting production workers.

Adjusted machine feed and speed if machine malfunctioned.

Ensured the most cost-effective production methods were employed.

Planned and laid out work to meet production and schedule requirements.

Examined weld for bead size and other specifications.

Managed quality control and maintained high customer satisfaction.

Maintained clean and organized work areas.

Established maintenance plans and oversaw repair work to maintain productivity.

Lumber Yard Worker

National Lumber & Hardware
Mansfield, MA
04.2009 - 07.2010
  • Loaded and unloaded materials like drywall, shingles and plywood for customers.
  • Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
  • Learned lumber products and manufacturer differences to give customers sound advice on building materials.
  • Operated saws, forklifts and wood splitters.
  • Sorted and stacked lumber based on size and type according to company and regulatory policies.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected items by wrapping in cling film, padded moving blankets and tape.

Mechanic

J&J Auto
Norwood, MA
07.2007 - 07.2009
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Kept detailed records of repairs, labor involved and parts used.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Connected electrical wiring to control panels and electric motors.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Conducted test drives before and after repair services.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Examined critical vehicle systems and parts to determine appropriate repairs and costs.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Documented labor time and materials used in company software programs.
  • Helped customers achieve even wear on tires with timely rotation and balancing.
  • Performed computerized alignments of diverse vehicles.

Education

High School Diploma - basic

Medway High School

Skills

  • Sales strategy development: expertise in creating and executing sales strategies that drive revenue growth and increase market share in the insulation industry
  • Team Leadership & Development: Proven ability to lead, motivate, and develop high-performing sales teams, fostering a collaborative and results-oriented work environment
  • Client Relationship Management: Strong skills in building and maintaining long-term client relationships, ensuring customer satisfaction, and securing repeat business
  • Project Management: Extensive experience overseeing residential and commercial insulation projects from inception to completion, ensuring on-time delivery and adherence to budgets
  • Product Knowledge: In-depth understanding of insulation products, materials, and applications, including energy-efficient solutions and industry standards
  • Negotiation & Contract Management: Skilled in negotiating contracts, pricing, and terms with clients and suppliers to maximize profitability while ensuring customer satisfaction
  • Market Analysis & Business Development: Ability to analyze market trends, identify new business opportunities, and expand the company’s footprint in competitive markets
  • Financial Oversight: Experience managing budgets, forecasting sales, and monitoring profit margins to ensure financial goals are met or exceeded
  • Customer Needs Assessment: Strong analytical skills in assessing customer needs and providing tailored insulation solutions that deliver value and efficiency
  • Communication & Presentation: Exceptional communication skills, with the ability to present complex technical information in a clear, persuasive, and customer-friendly manner
  • Sales Reporting & CRM Tools: Proficient in using CRM systems (eg, Salesforce, HubSpot) and sales reporting tools to track performance, manage pipelines, and forecast sales growth
  • Safety Compliance & Standards: Knowledge of industry safety regulations and best practices to ensure compliance on all projects and maintain a safe work environment
  • Negotiation & Problem-Solving: Strong negotiation skills and the ability to resolve conflicts or challenges that may arise during project execution or client interactions

Affiliations

Timeline

Installed Sales Department Manager

National Lumber/ Pro Insulators
08.2021 - Current

Lumber Yard Foreman

National Lumber & Hardware
11.2017 - 10.2021

Night Shift Supervisor

National Lumber
02.2012 - 11.2017

Welder Fabricator

Collt Manufacturing
06.2010 - 02.2012

Lumber Yard Worker

National Lumber & Hardware
04.2009 - 07.2010

Mechanic

J&J Auto
07.2007 - 07.2009

High School Diploma - basic

Medway High School
Jospeh Degerolamo