Dynamic sales professional with a proven track record at Napleton Chrysler Jeep Dodge and Don Mealey Chervolet, excelling in customer engagement and relationship building. Mastered negotiation and sales analytics, boosting sales and customer satisfaction. Known for exceptional customer service, securing repeat business and positive referrals. Achieved significant sales targets through effective follow-up communications and referral marketing.
Overview
13
13
years of professional experience
Work History
Salesperson
Don Mealey Chevrolet
04.2021 - 09.2024
Increased customer satisfaction by providing personalized product recommendations and attentive service.
Resolved customer concerns, fostering trust and enhancing brand reputation.
Developed relationships with clients for increased loyalty and repeat business.
Utilized customer relationship management software to track leads and manage follow-ups.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Worked to build relationships with customers and built potential for additional sales.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Salesperson
Napleton Chrysler Jeep Dodge Ram
02.2015 - 04.2021
Increased customer satisfaction by providing personalized product recommendations and attentive service.
Resolved customer concerns, fostering trust and enhancing brand reputation.
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Negotiated prices, terms of sales and service agreements.
Set and achieved company defined sales goals.
Built relationships with customers and community to promote long term business growth.
Salesperson
Napleton Chrysler Jeep Dodge Ram
02.2012 - 12.2014
Increased customer satisfaction by providing personalized product recommendations and attentive service.
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Informed customers of promotions to increase sales productivity and volume.
Education
High School Diploma -
Morton West High School
Berwyn, IL
05-1991
Skills
Customer service
Customer care
Relationship building
Customer relationship building
Customer engagement
Networking
Active listening
Negotiation
Prospecting
Sales demonstration
Referral marketing
Follow-up communications
Sales analytics
Accomplishments
I broke the record for sales at Napleton CDJR in Clermont and at Don Mealey Chevrolet.
Timeline
Salesperson
Don Mealey Chevrolet
04.2021 - 09.2024
Salesperson
Napleton Chrysler Jeep Dodge Ram
02.2015 - 04.2021
Salesperson
Napleton Chrysler Jeep Dodge Ram
02.2012 - 12.2014
High School Diploma -
Morton West High School
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