Joseph DeJesus
FL
Summary
Dynamic Pharmacy Technician with a proven track record at Walgreen's Pharmacy, enhancing workflow and patient service through advanced math skills and exceptional problem-solving abilities. Demonstrated commitment to drug safety and confidentiality, ensuring high standards of care and efficiency. Excelled in supporting pharmacy operations, embodying reliability and fostering positive patient relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
10.2022 - Current
- Efficiently answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, accurately entered, and filled prescriptions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Delivery Courier
Doordash and Uber Eats
01.2020 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Verified orders prior to completing deliveries to maintain a high level of accuracy and customer satisfaction.
- Upheld an average rating of 99% customer satisfaction across over 3,000 deliveries.
Education
High School Diploma -
Sonshine Christian Academy
Fort Myers, FL05-2020
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Drug safety
- Advanced math skills
- Receiving incoming supplies
- Supporting pharmacy operations
- Reliability
- Quickly receptive to new concepts and tasks
- Vocalizing concerns or questions to fully understand and effectively learn
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Timeline
Pharmacy Technician
Walgreen's Pharmacy
10.2022 - Current
Delivery Courier
Doordash and Uber Eats
01.2020 - Current
High School Diploma -
Sonshine Christian Academy