Joseph De Leon
Tacoma,WA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more then 7 years of Contracting experience. Highly effective and comfortable working with people at all levels in organization. Knows different facets of Construction ranging from Commercial, Residential, and Public Works. Precise Estimator delivers consistently insightful cost projections for projects. Resourceful analyzer utilizes various estimation techniques to verify accuracy of relevant cost factors. Tactfully relays budget inputs to team for constructing cohesive cost blueprints.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
DC General Contracting L.L.C
03.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Project Manager
DC Renovations
07.2017 - 04.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety..
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
- Analyzed project performance data to identify areas of improvement.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Developed cost-effective construction solutions to meet client requirements without sacrificing quality.
- Determined costs of labor and materials for each project.
- Collaborated with architects, contractors, and clients for successful project execution.
- Evaluated subcontractor performance regularly, providing constructive feedback for improved collaboration moving forward.
- Maintained accurate documentation throughout all stages of the construction process to facilitate future reference or dispute resolution if needed.
- Streamlined change order procedures, minimizing disruptions to ongoing work while still accommodating client requests effectively.
- Created project schedules and worked with contractors to assure work is completed properly and on time.
- Conducted thorough site analyses to identify potential issues and implement preventative measures before they could impact project success.
- Assisted clients in navigating permitting processes, streamlining project timelines and reducing bureaucratic delays.
- Designed efficient work schedules to minimize downtime during critical phases of the construction process.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Drafted and reviewed construction schedules, environmental impact studies and project designs.
- Interacted with state and local agencies concerning compliance with codes and regulations.
- Acted as contact for client's communication with field personnel.
Pharmacy Consultant
RxSafe
05.2014 - 07.2017
- Developed customized clinical tools that streamlined the delivery of pharmaceutical care services across various settings.
- Optimized pharmacy operations by implementing efficient inventory management systems and streamlining workflow processes.
- Leveraged data analytics to identify opportunities for cost savings, formulary optimization, and improved utilization management processes.
- Collaborated with pharmacy staff for continuous quality improvement initiatives, resulting in increased efficiency and accuracy.
- Managed drug and supply inventories.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Established best practices for project management within client organizations, leading to more predictable and successful outcomes.
- Maintained up-to-date knowledge of industry trends and best practices in order to provide the most relevant solutions for clients'' businesses.
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
High School Teacher
Phoenix Union High School District
08.2013 - 05.2014
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
- Assisted in development of college and career readiness programs.
- Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
- Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Increased student comprehension by incorporating real-world examples and hands-on activities into lessons.
- Assessed student progress regularly, providing constructive feedback and targeted interventions to improve academic performance.
- Enhanced students'' critical thinking skills through the use of engaging debate topics and problem-solving exercises.
- Created study guides, research materials and syllabi for students.
- Collaborated with colleagues to develop interdisciplinary lesson plans, connecting subjects for a more cohesive learning experience.
- Assessed and improved lesson plans through implementation and experimentation.
- Designed and executed detailed lesson plans, aligning with state standards and educational goals.
- Fostered positive learning environment, managing classroom behavior effectively.
Education
High School Diploma -
Cactus High School
Glendale, AZ05.2008
Skills
- Verbal and written communication
- Project Management
- Operations Management
- Strategic Planning
- Project estimating
- Business Development
- Consulting
- Negotiation
- Contract Management
- Cost Reduction
- Budget Development
- Attention to Detail
- Decision-Making
- Scheduling
- Small business operations
Certification
- Licensed Contractor, Arizona - 2021-Present
- Certified Teaching Certificate, Arizona
Timeline
Owner
DC General Contracting L.L.C
03.2024 - Current
Project Manager
DC Renovations
07.2017 - 04.2023
Pharmacy Consultant
RxSafe
05.2014 - 07.2017
High School Teacher
Phoenix Union High School District
08.2013 - 05.2014
High School Diploma -
Cactus High School
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