Open To Work
JOSEPH DELONG
Retail Management
Jacksonville,NC
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
STORE MANAGERDISTRICT SALES MANAGERMERCHANDISE ASSISTANT MANAGER (STORE MANAGER IN TRAINING)CO-MANAGERASSISTANT MANAGERWork Type
Full TimeSalary Range
50000/yr - 75000/yrImportant To Me
Personal development programsCareer advancementCompany CulturePaid time offSummary
Retail Management Professional with over 15 years of experience driving exceptional sales growth and operational excellence across multiple retail environments. Demonstrates visionary leadership, fostering a collaborative and high-performing team culture while surpassing sales targets by over 60%. Proficient in team leadership, problem-solving, and communication, committed to enhancing customer satisfaction and operational efficiency through strategic initiatives and innovative solutions.
Overview
15
15
years of professional experience
Work History
STORE MANAGER
Spencers
Atlanta, GA
11.2022 - 10.2025
- Manage daily operations, boost customer satisfaction, enhance team efficiency.
- Increase sales through strategic merchandising, effective staff training.
- Streamline inventory processes, reduce waste, optimize stock levels.
- Resolve customer issues promptly, improve store reputation, loyalty.
- Collaborate with store in the region to advance guest and employee experience.
DISTRICT SALES MANAGER
Spirit Halloween
07.2021 - 11.2022
- Managed 3 stores, ensuring permits, staffing, and operations ran smoothly.
- Lead several teams across multiple states ranging in size from 12-30.
- Increased district sales to $2,228,545, surpassing targets by 63.5%.
- Oversaw hiring, payroll, and scheduling to maintain operational efficiency.
- Conducted site visits to enhance guest services and prevent HR issues.
- Ensured accurate inventory and proper storage of merchandise post-season.
- Conducted regular store tours to identify sales opportunities, driving strategic initiatives that significantly boosted overall performance.
MERCHANDISE ASSISTANT MANAGER (STORE MANAGER IN TRAINING)
Dollar Tree
Gainesville, GA
11.2019 - 07.2021
- Led stock team, ensured merchandise display, managed vendor relations and financial reporting.
- Enhanced sales floor presentation, optimized endcap displays, improved scheduling efficiency.
- Developed skills in merchandising, inventory management, and team leadership.
- Resolved operational issues, supported cashiers, ensured seamless store operations.
- Contributed to store's financial health, maintained high standards in manager's absence.
CO-MANAGER
Walmart
Atlanta, GA
07.2017 - 07.2019
- Managed sales floor, backrooms, frontend in a high-risk store with 300+ associates, 15 salaried managers.
- Boosted sales, profit, and customer satisfaction, leading to associates' first bonus in years.
- Handled financial paperwork and market collectibles, ensuring operational efficiency.
- Served as Interim Store Manager, overseeing all store operations during leadership transition.
- Adapted to role restructuring, maintaining responsibilities across multiple store areas.
- Managed sales floor operations, driving sales growth and improving customer satisfaction metrics, leading to team bonuses.
ASSISTANT MANAGER
Walmart
Clayton, GA
11.2013 - 07.2017
- Supervised diverse departments ensuring seamless operations and customer satisfaction.
- Coordinated overnight teams to maintain high store standards despite staffing challenges.
- Led cross-functional collaboration with day management for optimal shopping experience.
- Managed resources efficiently to meet expectations and enhance store performance.
- Implemented strategies to improve workflow, resulting in measurable improvements.
- Led a diverse team, fostering collaboration and ensuring smooth communication among staff to optimize store performance.
Education
COMPUTER INFORMATION SYSTEMS WITH BUSINESS MANAGEMENT CONCENTRATION - Computer Information Systems, Business Management
05-2012
- Studied in Computer Information Systems with a concentration in Business Management
- Studied Leadership Studies & Implementation
Skills
- Microsoft Office (Experienced)
- Task Management (Experienced)
- Communication (Experienced)
- Time Management (Skillful)
- Problem Solving (Expert)
- Policy Management (Experienced)
- Strategic team guidance
- Forklift Operator
- Analytical problem-solving
- Customer service expertise
- Proficient in task management
Timeline
STORE MANAGER - Spencers
11.2022 - 10.2025
DISTRICT SALES MANAGER - Spirit Halloween
07.2021 - 11.2022
MERCHANDISE ASSISTANT MANAGER (STORE MANAGER IN TRAINING) - Dollar Tree
11.2019 - 07.2021
CO-MANAGER - Walmart
07.2017 - 07.2019
ASSISTANT MANAGER - Walmart
11.2013 - 07.2017
Western Carolina University - COMPUTER INFORMATION SYSTEMS WITH BUSINESS MANAGEMENT CONCENTRATION, Computer Information Systems, Business Management