Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Derrig

Everett,WA

Summary

Dynamic sales professional with a proven track record at Verizon, excelling in customer engagement and relationship building. Leveraged customer care and CRM software mastery to expand client base and foster long-term loyalty. Demonstrated ability to increase profitability through strategic sales and marketing, achieving significant account growth.

Overview

21
21
years of professional experience

Work History

Salesperson

Gutter Helmet by Lednor Home Solutions
05.2009 - Current
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Worked to build relationships with customers and built potential for additional sales.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Major Account Executive

Verizon
11.2003 - 02.2009
  • Managed a portfolio of high-profile accounts, ensuring customer needs were met promptly and efficiently.
  • Actively participated in industry events and conferences, networking with potential clients to uncover new business opportunities.
  • Increased customer satisfaction by developing and maintaining strong relationships with key accounts.
  • Expanded client base by proactively identifying new business opportunities and conducting market research.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented systems and procedures to increase sales.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed accounts to retain existing relationships and grow share of business.

Education

Civil Engineering

Seattle University
Seattle, WA

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement

Timeline

Salesperson

Gutter Helmet by Lednor Home Solutions
05.2009 - Current

Major Account Executive

Verizon
11.2003 - 02.2009

Civil Engineering

Seattle University

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Joseph Derrig