Focused Compliance Officer bringing 10 + years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management. Advanced knowledge of audit methodologies, functions and compliance teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Compliance Officer/HR Manager
Asplundh Tree Expert
708 Blair Mill Road , PA
11.2009 - 04.2024
Developed and implemented recruiting strategies to attract qualified candidates.
Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
Collaborated with hiring managers to identify job requirements and competencies needed for open roles.
Drafted job descriptions, postings, and advertisements for open positions.
Maintained relationships with universities and other external recruiters to source potential candidates.
Sourced passive candidates through networking, referrals, online databases, social media platforms.
Evaluated applicant resumes against job requirements to determine which applicants should be contacted for interviews.
Organized pre-employment assessments such as aptitude tests or background checks when necessary.
Facilitated the onboarding process by providing new hire orientation sessions.
Provided guidance on salary negotiations based on market research data.
Managed employee referral program initiatives to increase candidate pipeline.
Analyzed recruitment metrics such as time-to-fill rate and cost-per-hire ratio in order to optimize processes and reduce costs.
Built long-term relationships with past applicants and potential candidates.
Responded promptly to inquiries from internal stakeholders about the recruitment process.
Coordinated with hiring teams to ensure a smooth transition of new hires into their roles.
Ensured compliance with applicable laws related to recruitment practices.
Contributed to team effort by accomplishing related results as needed.
Advised management on trends in the industry that could affect future hiring needs.
Implemented innovative approaches for sourcing qualified professionals not available through traditional methods.
Participated in career fairs and conferences in order to promote employer brand awareness.
Tailored recruitment strategies for different types of vacancies by adjusting wording, social media paths and key websites.
Established and communicated recruitment objectives and policies to employees.
Developed and managed recruitment process, sourcing as many as [100 +] candidates each year to fill key positions.
Assisted in employee recruitment, hiring and interview processes.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Liaised between management and employees by relaying work information, adjustments and grievances.
Scheduled meetings with employees to address concerns and grievances.
Developed employee orientation and training programs for new hires.
Suggested promotions and wage increases according to employee performance.
Created staff teams based on employee strengths and made adjustments to promote overall productivity.
Handled employee discipline and termination to address policy infractions.
Reported on workplace health and safety compliance to superiors.
Helped with employee transfers and referrals.
Aligned HR policies with federal and local regulations.
Researched industry trends to inform compensation and performance strategies.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Scheduled random drug testing for employees to diminish regularity risks.
Attended conferences, workshops and special events to recruit qualified candidates for company.
Created and implemented employee retention strategies.
Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Prepared presentations to company executives regarding employee performance and retention trends.
Discussed openings with department managers, as well as desired characteristics and qualifications in candidates.
Cultivated and deepened productive relationships with recruitment partners.
Project Manager
Lewis Tree Services
300 Lucius Gordon Drive , NY
04.2008 - 03.2009
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Drafted reports summarizing progress made on projects for review by executive leadership team.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Advised other departments on best practices related to managing large-scale projects.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Facilitated resolution of conflicts between team members when necessary.
Developed and maintained project plans, timelines, and budgets.
Provided guidance to team members regarding tasks assigned to them.
Identified risks associated with each project and developed strategies for mitigating those risks.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Built and established strong partnerships with teams, vendors and contractors.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Led meetings with internal team members, consultants and contractors.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Conducted periodic inspections of job sites for quality and progress.
Created team objectives and roles with specific goals outlined for each individual.
Prepared cost estimates for projects of varying sizes.
Drove continuous improvement of project delivery process by providing strong leadership.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Modified project plans when needed to better align with organizational objectives.
Focused on project monitoring and management by developing forecasts and tracking expenses.
Drafted project construction schedule and updated as job progressed.
Determined project staffing needs and led resource management.
Identified project needs by reviewing project objectives and schedules.
Crew Lead Foreperson
Lucas Tree Experts
Portland, ME
05.2004 - 04.2008
Conducted daily staff meetings to review progress and discuss upcoming tasks.
Provided guidance and support to team members in order to ensure successful completion of tasks.
Monitored employee performance and provided feedback for improvement.
Assigned work duties, monitored workflow, and evaluated results.
Resolved conflicts between employees while maintaining a positive working environment.
Enforced safety regulations and ensured compliance with company policies.
Identified areas of improvement and implemented new procedures as needed.
Created effective schedules for crew members to maximize efficiency.
Trained new hires on job responsibilities, safety protocols, and company policy.
Maintained accurate records of employee attendance, hours worked, vacation time.
Reviewed reports from supervisors regarding production levels and quality control issues.
Developed plans for improving customer service standards across the organization.
Managed inventory levels by ordering supplies when necessary and ensuring accuracy in stocking items.
Analyzed data to identify trends in customer complaints or product defects.
Coordinated with other departments within the organization to ensure efficient operations.
Collaborated with senior management on strategic initiatives that would improve productivity.
Responded promptly to customer inquiries or complaints in a professional manner.
Investigated potential problems or errors related to orders or deliveries.
Implemented strategies for reducing costs without sacrificing quality standards.
Performed regular inspections of equipment used by crew members to ensure proper functioning.
Handled disciplinary action as needed while adhering to company guidelines.
Settled issues among crew members by addressing problems immediately and mediating disagreements.
Mentored newly hired crew members to prepare each for job roles.
Established and maintained professional working relationships with employees.
Monitored task completion to meet company standards for performance.
Organized crew placement per job function when assigning work.
Enforced safety mandates and OSHA restrictions with good leadership skills.
Delegated daily tasks to team members to optimize group productivity.
Managed multiple employees in various job tasks throughout phases of project completion.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Suggested changes in working conditions and use of equipment to increase crew efficiency.
Supervised project contributions to meet organizational deadlines and expectations.
Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
Completed minor adjustments and repairs to assigned equipment.
Inspected cleanliness, organization and safety of job sites after every shift.
Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
Worked productively as lead or helping team member to drive customer satisfaction.
Gained independent working skills and guided and mentored less experienced team members.
Operated equipment with strong focus on safety and ground communication.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Performed demanding physical work over extended periods and modeled positive attitude.
Inspected sites before and after construction projects.
Read plans, instructions or specifications to determine work activities.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Displayed high standards for quality workmanship and routinely double-checked work.
Lubricated, cleaned or repaired machinery or equipment.
Cleaned or prepared construction sites to eliminate hazards.
Learned and mastered skilled trade specialties under guidance of expert mentors.
Coordinated phases of construction projects from inception to completion.
Assisted with diverse construction challenges to help team and customer.
Demonstrated best safety practices working at heights and lifting various objects.
Performed site activities required of green-certified construction practices.
Controlled traffic passing near, in or around work zones.
Parts Coordinator
Al's Snowmobiles and Parts Wharehouse
Newport, VT
10.2003 - 04.2004
Monitored inventory levels of parts and materials, ensuring they were sufficient to meet customer demand.
Maintained accurate records of all parts received and distributed.
Conducted regular audits of parts inventory to ensure accuracy.
Coordinated with purchasing department to order additional parts as needed.
Developed and implemented procedures for tracking inventory levels.
Verified incoming shipments against purchase orders to ensure accuracy of delivery.
Assisted customers with inquiries regarding availability, pricing, and delivery times for parts.
Responded to customer requests for special orders or unusual items by researching available options.
Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction.
Sorted incoming packages into proper storage locations within the warehouse.
Implemented a system of barcoding products for easy identification and tracking.
Compiled information related to part numbers, descriptions, suppliers., into an electronic database.
Generated invoices upon completion of outgoing shipments.
Helped customers diagnose issues and locate replacement parts.
Controlled daily parts program activities to improve sales and inventory management.
Restocked merchandise, constructed promotional displays and updated signage.
Received, examined and reshelved returned parts.
Performed scheduled inventory audits per to verify accuracy and product availability.
Established individual parts inventory levels to balance stock for maximum inventory turns.
Repairer
Ethan Allen Furniture
Orleans, VT
04.2000 - 08.2015
Repaired and maintained mechanical equipment such as pumps, motors, conveyors, and production machines.
Provided guidance to team members regarding proper installation techniques for various components of a structure.
Monitored the use of tools and equipment to prevent damage or misuse.
Assisted in troubleshooting problems that arise during the course of a construction project.
Owner
Town & Country Tree Services LLC
North Troy, VT
04.1997 - 04.2004
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Researched potential partners in order to expand services offered.
Collaborated with other owners on joint ventures and shared resources.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Monitored performance of personnel against goals set forth by the company.
Conducted performance reviews for employees on a regular basis.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Education
High School Diploma -
North Country Senior Union High School
Newport, VT
06-1999
Skills
Risk Management
Internal Controls
Reporting Requirements
Risk management strategies
Project Coordination
Compliance Monitoring
Policy analysis
Audit management
Internal Audits
Advertising understanding
Training delivery
Compliance reviews
Document Review
Documentation Review
Regulations enforcement
Industry Awareness
Sanctions compliance
Ethics management
Employer compliance
Risk Assessment
Legal Compliance
Emergency Action Planning
Risk Mitigation
Background review
Compliance Training
Reporting management
SOP Development
Policy Enforcement
Facility Inspection
Investigative reporting
Safety Compliance
Human Resources Support
License Verification
Accident Prevention
Quality Control
Project Oversight
Public Safety
Hazard Prevention
Disaster Recovery Management
Safety Audit Support
Organizational Skills
Critical Thinking
Data Entry
Injury Investigations
Policy Development
Self Motivation
Goal Setting
Time management abilities
Reliability
Database Management
Relationship Building
Field investigations
Regulatory issues
Time Management
Excellent Communication
Employee Relations
Conflict Management
Field Inspections
Operations Management
Decision-Making
Document Control
Records Management
Business Operations
Interpersonal Skills
Fire Prevention and Safety
Risk Identification
Problem-solving abilities
Affiliations
Fishing ,Hunting, Camping, Hiking, other outdoor Activity's.
Certification
CPR/First Aid Instructor
Emergency Care Attendant
OSHA 30 CERT
Flagger Cert (OSHA)Emergency Scene /NSA Cert
Maine Arborist License
Maine Master Pesticide License
Maine Applicator License
Blood Bore Pathogens Cert
Fire Extinguishers
Wild Land Fire Control
Tactics I
Tactics II Decision-Making
Self Contained Breathing Apparatus (SCBA)
Horticulture Science
Lift Truck Driver Certification
Tractor /Farm Machinery Operation
Grant Writing
Emergency Management 3 + Year Term President Orleans Vermont County
Job Interview - Honorable Mention
Ethan Allen First Responder
Timeline
Compliance Officer/HR Manager
Asplundh Tree Expert
11.2009 - 04.2024
Project Manager
Lewis Tree Services
04.2008 - 03.2009
Crew Lead Foreperson
Lucas Tree Experts
05.2004 - 04.2008
Parts Coordinator
Al's Snowmobiles and Parts Wharehouse
10.2003 - 04.2004
Repairer
Ethan Allen Furniture
04.2000 - 08.2015
Owner
Town & Country Tree Services LLC
04.1997 - 04.2004
High School Diploma -
North Country Senior Union High School
CPR/First Aid Instructor
Emergency Care Attendant
OSHA 30 CERT
Flagger Cert (OSHA)Emergency Scene /NSA Cert
Maine Arborist License
Maine Master Pesticide License
Maine Applicator License
Blood Bore Pathogens Cert
Fire Extinguishers
Wild Land Fire Control
Tactics I
Tactics II Decision-Making
Self Contained Breathing Apparatus (SCBA)
Horticulture Science
Lift Truck Driver Certification
Tractor /Farm Machinery Operation
Grant Writing
Emergency Management 3 + Year Term President Orleans Vermont County
Job Interview - Honorable Mention
Ethan Allen First Responder
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