Joseph DiPiazza
Harrison Township,MI
Summary
Driven professional with a proven track record in contractor oversight and customer relations, notably at FedEx. Excelled in roles requiring attention to detail and technical skills, enhancing project outcomes and customer satisfaction. Achieved significant improvements in efficiency and service quality, demonstrating a strong ability to meet and exceed employer and customer expectations.
Overview
7
7
years of professional experience
Work History
Builder
C&CMFG
01.2024 - Current
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Met with designers and engineers to address conflicts and reach appropriate solutions.
Salesman
Cass Appliance
02.2022 - 01.2024
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Promoted and up-sold products and services to meet needs of customers.
Driver
FedEx
10.2017 - 01.2022
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Education
High School Diploma -
Roseville High School
Roseville, MISkills
- Site Maintenance
- Contractor Oversight
- Machine Operation
- Data Entry
- Account updating
- Paperwork Processing
- Complaint resolution
- Product Knowledge
- Customer Relations
- Attention to Detail
- Technical skill
Timeline
Builder
C&CMFG
01.2024 - Current
Salesman
Cass Appliance
02.2022 - 01.2024
Driver
FedEx
10.2017 - 01.2022
High School Diploma -
Roseville High School