Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
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Joseph Dively

Joseph Dively

Management
Martinsburg,PA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

Traveling Manager

Aldi
Altoona , PA
06.2022 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.

Start-Up Consultant

Stitch In Time Photography
Hopewell , PA
06.2016 - Current
  • Analyzed problematic areas to provide recommendations and solutions.
  • Supported clients with business analysis, documentation and data modeling.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Production Operator

H.H. Brown
Martinsburg , PA
09.2019 - 06.2022
  • Worked with supervisor to coordinate workflow and updated daily production team accordingly.
  • Actively participated in team projects and met critical deadlines.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results.

Store Manager

Lowes Home Improvment
Somerset, PA
03.2000 - 06.2016
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Education

Bachelor Of Accountancy - Accounting And Business Management

Mount Aloysius College
Cresson, PA
05.2000 - 05.2003

Skills

Policies and procedures development

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Affiliations

Member of faculty consulting board at Mount Aloysius College.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Traveling Manager

Aldi
06.2022 - Current

Production Operator

H.H. Brown
09.2019 - 06.2022

Start-Up Consultant

Stitch In Time Photography
06.2016 - Current

Bachelor Of Accountancy - Accounting And Business Management

Mount Aloysius College
05.2000 - 05.2003

Store Manager

Lowes Home Improvment
03.2000 - 06.2016

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Joseph DivelyManagement