Joseph Divin
Fayetteville,TX
Summary
Dynamic Warehouse Manager with a proven track record at Blue Ribbon Services, excelling in logistics coordination and process improvement. Achieved significant cost savings through vendor negotiations and enhanced team performance via effective mentoring. Expert in inventory control and committed to optimizing operations for maximum efficiency and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Warehouse Manager
Blue Ribbon Services
Bastrop, Texas
07.2022 - Current
- Oversaw daily warehouse operations and staff scheduling to optimize workflow efficiency.
- Managed inventory levels using warehouse management systems for accuracy and organization.
- Trained new employees on safety protocols and operational procedures to ensure compliance.
- Coordinated shipping and receiving activities, ensuring timely delivery of all shipments.
- Implemented process improvements to enhance overall warehouse efficiency and organization.
- Resolved operational issues quickly to minimize workflow disruptions.
- Established strong relations with customers, vendors, and transport companies for seamless operations.
Warehouse Manager
Eddy Foods
Yoakum, TX
11.2021 - 07.2022
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Maintained accurate documentation and records to prevent errors in processing or delivery.
- Secured substantial cost savings by negotiating discounts with third-party logistics providers.
- Oversaw equipment upkeep and warehouse condition, identifying necessary repairs and replacements.
- Conducted research to resolve shipping errors and packaging mistakes.
- Facilitated inventory management expertise to ensure accuracy and product availability for internal teams and customers.
- Led customer service team that consistently exceeded customer expectations.
- Met operational needs of environmentally controlled warehouse through effective staffing and resource allocation.
Logistics Transportation Coordinator
Eddy Foods
Yoakum, TX
09.2021 - 11.2021
- Coordinated and scheduled fresh and frozen shipments with multiple carriers for FTL and LTL.
- Negotiated rates to minimize shipping costs while ensuring on-time in-full (OTIF) delivery.
- Determined optimal routing methods for materials to customer locations and company facilities.
- Served as after-hours contact for all carrier communications.
- Collaborated with sales and customer service teams to maintain high customer satisfaction.
- Conducted root cause analyses during investigations of carrier issues.
- Led CH Robinson project overseeing all fresh out-of-state shipments, providing weekly updates to management.
- Participated in WMS project, utilizing past experience to improve inventory and operational processes.
Service Writer
Shoppa's John Deere
Shiner, TX
07.2020 - 08.2021
- Maintained accurate reports and records to support daily operations management.
- Troubleshot customer issues through collaboration with technicians, improving service quality.
- Scheduled in-house and field repairs for efficient resolution of customer concerns.
- Managed inventory control and parts purchasing for work orders and pickups.
- Closed invoices promptly, consistently achieving monthly sales targets.
- Presented detailed estimates to customers outlining service charges and expectations.
Department Manager
Uline
Coppell, TX
10.2004 - 07.2021
- Managed and motivated team of 100 employees, processing 1,300 daily LTL shipments.
- Delivered same-day shipping of over 38,000 items for large corporate and individual accounts.
- Focused on employee development through mentoring in a structured mentorship program.
- Conducted performance appraisals for managers and associates to enhance accountability.
- Encouraged high performance through hands-on leadership strategies.
- Collaborated with Human Resources to recruit and screen potential candidates.
- Cultivated relationships with five freight carriers, maintaining external fault rate of .64%.
- Reduced internal error rate from .065% to .056% in 2019.
Education
Bachelor of Arts - Computer Science
Texas State University
San Marcos, TX05.2003
Skills
- Shipping and receiving
- Warehouse management
- Process improvement
- Inventory control
- Logistics coordination
- Customer relationship management
- Logistics optimization
- Team leadership
- Mentoring and training
- Vendor management
- Warehouse logistics
- Cost optimization
- Distribution management
- Staff management
- Loading schedules
- Route planning
- Delivery resolution
- Warehouse management systems (WMS)
- Operations management
Timeline
Warehouse Manager
Blue Ribbon Services
07.2022 - Current
Warehouse Manager
Eddy Foods
11.2021 - 07.2022
Logistics Transportation Coordinator
Eddy Foods
09.2021 - 11.2021
Service Writer
Shoppa's John Deere
07.2020 - 08.2021
Department Manager
Uline
10.2004 - 07.2021
Bachelor of Arts - Computer Science
Texas State University