Joseph D. Marek
Stevensville,MD
Summary
Dedicated Non-CDL Driver with a solid record of safe driving, maintaining a 50+ year history without tickets or accidents. Leveraged experience as a parts delivery driver and Automotive Service Writer to enhance customer service and quality improvement initiatives. Demonstrated strong leadership skills, fostering employee involvement and delivering impactful contributions.
Overview
2027
2027
years of professional experience
Work History
Part Time Non-CDL Driver (flexible Hours)
Factory Motor Parts
Stevensville, MD
2022 - Current
- Collaborated with store staff to ensure customer service.
- Trained new drivers on company protocols and safety measures to ensure compliance and safety.
- Communicated clearly with customers, resolving inquiries and providing timely support.
- Collaborated with store staff to ensure customer service.
- Processed bank deposits accurately at the end of the day.
Part Time Non-CDL Driver (flexible Hours)
Auto Plus Auto Parts
Stevensville, MD
2020 - 2022
- Operated delivery vehicle for on-time distribution of auto parts to local customers, enhancing service reliability.
- Loaded and unloaded auto parts, optimizing space and ensuring secure transport.
- Inspected vehicles daily for safety compliance and maintenance needs.
- Teamed with store personnel to provide effective customer support.
Service Writer
All In Automotive
Chester, MD
01.2017 - 01.2019
- Scheduled appointments, orders, monitored service/repair progress, calculated charges and processed payments.
- Advise customers about our range services and warranties.
- Scheduled appointments, orders, monitored service/repair progress, calculated charges and processed payments.
- Served as a customer relationship contact.
- Served as a link between customers and mechanics.
- Provided excellent customer service.
- Acted as primary contact for customer relationship management.
- Reviewed customer accounts and reported changes to mechanics and manager.
- Delivered high-quality service to customers, ensuring satisfaction.
- Utilized problem-solving techniques and active listening to address customer issues.
- Demonstrated patience while addressing and resolving customer conflicts.
- Knowledgeable in computer applications and industry-specific software.
- Basic accounting skills (recorded bank deposits, paid vendor invoices, and received inventory and parts, advised mechanics of parts arrival).
Non CDL Parts Driver
AAP (Annapolis Auto Parts)
Chester, MD
01.2015 - 01.2017
- Delivered parts to commercial customers while ensuring safe operation of company vehicles.
- Delivered the right part to the right customer on time and undamaged.
- Handled additional in-store job responsibilities, including receiving inventory, pulling customer orders, stocking shelves, and preparing pallets of returned and defective parts for pick-up.
Director of General Services (Facility Operations)
Erickson Living at Greenspring
Springfield, VA
01.2000 - 01.2015
- Oversaw facility maintenance, housekeeping, security/emergency preparedness, landscaping, resident transportation, campus project management, and customer services to ensure operational excellence.
- Operated and maintained all facilities while meeting or exceeding Federal, State and local government regulations, as well as the standards and guidelines of Erickson Living Communities.
- Maintained facilities in safe, sanitary, and healthy condition, ensuring compliance with health and safety standards.
- Supported various departments by assisting with routine tasks and projects.
- Provided general support services to other departments.
- Greenspring is a continuing care retirement community (CCRC) providing senior living options that included Independent Living; Assisted Living; Nursing care; Memory Care. Respite care and Rehabilitation services. Greenspring is a campus style facility built on a 108-acre campus, 2.2 million sq. ft. under roof, 1405 condo style apartments, and 245 nursing suites, housing 2000 residents, and employing 1000 staff.
General Manager
Tri Fab Inc. / Dixie Air Systems
Waynesboro, PA
01.1999 - 01.2000
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Supervised field installation of large industrial dust collector systems, ensuring project completion met quality standards.
- Managed daily operations, promoting efficient workflow and maintaining strict safety compliance.
- Created strategic plans to drive productivity improvements across multiple departments.
- Responsibilities as General Manager involved welding and fabrication manufacturing,
Realtor Sales Agent
O’Conner, Piper & Flynn
Annapolis, MD
01.1998 - 01.1999
- Operated as self-employed Realtor, actively engaging with clients and properties during job search.
- Facilitated property showings and open houses to engage potential buyers.
- Guided clients through complex real estate transactions, ensuring compliance with regulations.
- Developed marketing strategies to promote listings across multiple platforms.
General Manager
Chesapeake Finished Metals, Inc.
Baltimore, Maryland
01.1994 - 01.1997
- Oversaw EPA regulatory review, strategic planning, logistics, inventory control, and labor-management relations.
- Directed operational strategy to enhance production efficiency and quality control.
- Led cross-functional teams to implement process improvements and streamline workflows.
- Oversaw budget management, ensuring alignment with financial objectives and resource allocation.
Plant Manager
Chicago Metallic Corporation
Baltimore, Maryland
01.1979 - 01.1994
- Managed production quotas, inventory control, on-time shipping, quality improvement, cost reduction, budget compliance, safety, and labor-management relations in a 100,000 sq. ft. manufacturing plant.
- Directed production operations to maximize efficiency and output quality across all manufacturing processes.
- Implemented continuous improvement initiatives, enhancing workflow and reducing operational downtime significantly.
- Managed cross-functional teams to ensure alignment with corporate objectives and compliance with safety regulations.
Human Resources Manager
Chicago Metallic Corporation
Chicago, Illinois
01.1975 - 01.1979
- Administered benefits, wages and salaries, and employment law as Human Resources Manager.
- Created and revised policies.
- Implemented training programs, coordinated recruitment efforts, and managed disciplinary procedures.
Manufacturing Supervisor
Chicago Metallic Corporation
Chicago, Illinois
01.1970 - 01.1975
- Managed employees in manufacturing to enhance productivity.
- Monitored productivity targets, quality control, and safety protocols.
- Supervised daily manufacturing operations to ensure compliance with safety protocols and quality standards.
- Trained and mentored new staff on production processes and equipment usage for improved efficiency.
- Implemented process improvements that enhanced workflow and reduced downtime across production lines.
Education
Professional Certificate Program - Applied Management
University of Maryland University (UMGC)
College Park, MDBS - Business Administration
University of Maryland University College (UMUC)
College Park, MDSkills
- Safe driving practices
- Defensive driving
- Weather condition driving
- Loading and unloading
- Vehicle maintenance
- Safe driving record
- Customer service
Timeline
Service Writer
All In Automotive
01.2017 - 01.2019
Non CDL Parts Driver
AAP (Annapolis Auto Parts)
01.2015 - 01.2017
Director of General Services (Facility Operations)
Erickson Living at Greenspring
01.2000 - 01.2015
General Manager
Tri Fab Inc. / Dixie Air Systems
01.1999 - 01.2000
Realtor Sales Agent
O’Conner, Piper & Flynn
01.1998 - 01.1999
General Manager
Chesapeake Finished Metals, Inc.
01.1994 - 01.1997
Plant Manager
Chicago Metallic Corporation
01.1979 - 01.1994
Human Resources Manager
Chicago Metallic Corporation
01.1975 - 01.1979
Manufacturing Supervisor
Chicago Metallic Corporation
01.1970 - 01.1975
Part Time Non-CDL Driver (flexible Hours)
Factory Motor Parts
2022 - Current
Part Time Non-CDL Driver (flexible Hours)
Auto Plus Auto Parts
2020 - 2022
Professional Certificate Program - Applied Management
University of Maryland University (UMGC)
BS - Business Administration
University of Maryland University College (UMUC)