Joseph D. Miller
Camp Arifjan,Kuwait
Summary
Dynamic maintenance leader with extensive experience at Amentum, excelling in logistics management and quality assurance. Spearheaded initiatives that enhanced operational readiness to 97%, leveraging Lean methodology and strategic communication. Proven track record in international operations and project management, driving efficiency and fostering team growth through effective mentoring and collaboration. Currently holds a Secret Clearance.
Overview
33
33
years of professional experience
Work History
Maintenance Manager (Control)
Amentum
CP Arifjan, Kuwait
03.2024 - Current
- Oversaw maintenance operations for over 350 employees and six managers across 15 work centers, ensuring compliance with Army regulations.
- Monitored GCSS-Army data integrity, boosting production efficiency from 65% to over 97% readiness rate.
- Managed field maintenance on over 36K pieces of equipment valued at over $20 million across multiple work centers.
- Conducted weekly Maintenance Manager Reviews for 401st Ku-Bn commander, providing data-driven updates on maintenance status and risks.
- Streamlined maintenance work instructions to enhance compliance and operational efficiency for new employees.
- Performed hiring boards to select qualified personnel for APS-5 maintenance teams, improving team capability.
- Conducted performance evaluations for Assistant and Section Managers, focusing on growth and technical proficiency.
- Coordinated logistics and supply teams to expedite parts procurement and minimize turnaround time.
Armament Manager
Amentum
CP Arifjan, Kuwait
11.2022 - 03.2024
- Reports production progress to Maintenance Manager during daily and weekly meetings to ensure contractual compliance.
- Directs shop operations, including workflow planning, parts requisition, and maintenance inspections.
- Provides technical assistance to maintenance personnel in artillery for efficient operations.
- Oversees activities of 30 personnel responsible for maintaining and repairing small arms, artillery, and crew-served weapons.
- Inspects, repairs, replaces, and modifies armament materials to maintain operational readiness.
Logistic Analyst I & II
Amentum
CP Arifjan, Kuwait
02.2022 - 11.2022
- Applied analytical methods to forecast logistic shortfalls for maintenance of 26,000+ Army Prepositioned Stock (APS-5) equipment at Camp Arifjan, Kuwait.
- Conducted data analysis on service reports to identify trends in man-hour utilization for 1,200 employees.
- Utilized GCSS-Army system to schedule and monitor workflow across 15 work centers for vehicle and equipment maintenance.
- Created quality plans for new product launches by aligning customer requirements with design and production processes.
Quality Control Supervisor
Amentum
CP Arifjan, Kuwait
01.2020 - 02.2022
- Supervised 60 quality control personnel through strategic mentoring and effective delegation.
- Collaborated with supervisors from 15 departments to enhance cross-functional communication.
- Coordinated solutions for systemic issues, achieving reductions in error and rework rates.
- Led audits and guided inspectors in investigating quality control processes.
- Reported production trends to assist management in making proactive decisions.
- Implemented ISO 9000 quality systems, resulting in certification and improved business practices.
Maintenance Supervisor
Amentum
CP Arifjan, Kuwait
12.2018 - 01.2020
- Boosted customer satisfaction ratings through team motivation and quality improvement initiatives.
- Closed knowledge gaps with ongoing training and mentoring for new team members.
- Tracked equipment, inventories, and system upgrades to prepare detailed reports for upper management.
- Supervised service professionals in 10/20 and 30 level maintenance repairs while ensuring product quality.
Senior Maintenance Manager/ Mechanic
United States Army
Various Locations
01.1993 - 12.2018
- Leveraged consistent communication with product managers to resolve supply chain disruption, allowing just in time procurement for all projects.
- Oversaw the training, productivity and operations for 9 organizations consisting of over 1,200 personnel and 4,500 vehicles, power generation equipment, weapons, and electronics.
- Planned and coordinated three sustainment teams for technical inspections, preparing the organizations for international assignments, resulting in a 96% readiness rating.
- Monitored and evaluated the performance of contracted Field Service Representatives (FSRs) to ensure compliance with regulations, safety and sustainment related issues.
- Implemented Earned Value Management (EVM) methodology to consistently execute material management under the proposed budget.
Education
Global Combat Support System-Army (GCSS-A) - Unit Supply, Maintenance, Supply Support Activity Warehouse (SSA), Property Book (PBO)
System Applications and Products in data Processing (SAP) -
Army War Reserve System (AWRDS) -
Integrated Data Environment (IDE)/Global Transportation Network (GTN) Convergence (IGC) -
Power Business Intelligence (PWR BI) -
Skills
- Lean methodology
- Logistics management
- Quality assurance
- Project management
- Procurement and acquisition
- International operations
- Hazmat handling
- ERP systems
- Earned value analysis
- Plant operations
Notable Awards
- Army Bronze Star Medal (1x)
- Army Commendation Medal (7x)
- Army Achievement Medal (7x)
- Army Award for Maintenance Excellence (AAME) (2x)
Education Certifications
- Global Combat Support System-Army (GCSS-A) | Unit Supply, Maintenance, Supply Support Activity Warehouse (SSA), Property Book (PBO)
- System Applications and Products in data Processing (SAP)
- Army War Reserve System (AWRDS)
- Integrated Data Environment (IDE)/Global Transportation Network (GTN) Convergence (IGC)
- Power Business Intelligence (PWR BI)
Military Specialized Training
- Senior Small Group Instructor Training Course
- Trans Coordinator's- Auto Information for Movement Systems II (TC-AIMS II)
- Unit Movement Officers Course (UMO)
- Advanced Maintenance Leaders' Course (AMLC)
- Technical Transportation of Hazardous Materials
- Advanced Leadership Course (ALC)
- Global Combat Support System-Army (GCSS-Army)
- Army Basic Instructor Training Course (ABIC)
- Equal Opportunity Leader Course (EOL)
- Master Resilience Trainer Course (MRT)
Professional Highlights
- Logistics Operations, Directed the logistics and maintenance management for supplies, procurement and inventory to support sustainment and organizational readiness, leveraging combat power for the 173rd Airborne Brigade, two Brigade's within the 82nd Airborne Division 3rd Infantry Division, 10th Mountain Division Northern Warfare Training Center (Alaska).
- International Leadership, Coordinated and directed the maintenance readiness of equipment being shipped to multiple areas of operations for real world scenarios throughout multiple geographical locations to include Kuwait, Syria, Ukraine, Iraq, Afghanistan, and Italy.
- Maintenance Management, Improve APS-5 Readiness and Manhours Utilization to the highest ever by implementing creative ways to ensure throughput and output was a consistent streamline process. This ensured Direct Manhours were captured correctly to exceed the client's 85% MHU standard.
Timeline
Maintenance Manager (Control)
Amentum
03.2024 - Current
Armament Manager
Amentum
11.2022 - 03.2024
Logistic Analyst I & II
Amentum
02.2022 - 11.2022
Quality Control Supervisor
Amentum
01.2020 - 02.2022
Maintenance Supervisor
Amentum
12.2018 - 01.2020
Senior Maintenance Manager/ Mechanic
United States Army
01.1993 - 12.2018