Joseph Dodd
Las Vegas,NV
Summary
Highly skilled and experienced Vice President of Operations with a proven track record in effectively managing field operations and driving business development. Demonstrated ability to leverage new customer acquisition strategies, ensuring high client retention rates, and delivering profitable service results. Adept at identifying opportunities for growth and implementing strategic initiatives to optimize operational efficiency. Committed to driving organizational success by fostering strong relationships with key stakeholders and consistently exceeding performance targets.
Overview
38
38
years of professional experience
Work History
Vice President of Field Operations
Alpha Landscape
Las Vegas, Nevada
05.2023 - Current
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Maintained P&L and shouldered corporate fiscal responsibility.
Vice President of Operations
Mission Landscape Companies
Ontario, California
05.2017 - 05.2023
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
Branch Manager
LandCare
12.2015 - 04.2017
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Branch Manager
ValleyCrest Landscape Management
05.2013 - 12.2015
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
VP of Field Operations
Alpha Landscapes (formerly Sun City Landscape)
05.2000 - 05.2013
- Up to 32 Million/year 2007 with over 300 employees
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
General Manager
Statewide Landscape (Family Owned)
06.1987 - 05.2000
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Skills
- Operations management
- Long-term strategic planning
- Profitable growth
- Sales team oversight
- Budget management
- P&L management
- Client support expertise
- Business growth strategy
- Contract management
- Deadline management
- Collaborative team development
- Efficiency enhancement technique
- Team building
- Relationship building
- Critical thinking
- Coaching and mentoring
- Complex Problem-solving
- Client relationship building
- Strategic planning
- Budget planning
- Business development
- Results-driven
- Account management
- Process improvement
Accomplishments
Developed a profitable Maintenance division as an additional branch to an existing Landscape company.
Candidate Summary
Highly skilled and experienced Vice President of Operations who expertly manages field operations and business development to his employer's advantage by way of new customer acquisition, high client retention, and profitable service results.
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Vice President of Field Operations
Alpha Landscape
05.2023 - Current
Vice President of Operations
Mission Landscape Companies
05.2017 - 05.2023
Branch Manager
LandCare
12.2015 - 04.2017
Branch Manager
ValleyCrest Landscape Management
05.2013 - 12.2015
VP of Field Operations
Alpha Landscapes (formerly Sun City Landscape)
05.2000 - 05.2013
General Manager
Statewide Landscape (Family Owned)
06.1987 - 05.2000