Joseph Dole
Technical Author
Nora Springs,IA
Overview
15
15
years of professional experience
Work History
Technical Author
Bosch
8 2018 - 8 2024
Updating Toyota's and Lexus service manuals
Updating service information for online technicians, using excel spread sheets to be uploaded to the data base.
Creating Pre-Delivery Services using Microsoft word.
ASE Service Technician
Freeman Toyota
05.2016 - 08.2018
ASE Service Technician
Vandergriff Toyota
01.2013 - 05.2016
Infantry
United States Army
03.2003 - 01.2012
Education
Information Technology/Systems Administrator Certificate -
MyComputerCareer
Master Certified Automotive Technology - undefined
Lincoln College of Technology
Grand Prairie, TXAssociate of Occupational Studies - Advance Electronics Technology
Colorado Aero Tech
Broomfield, COSkills
Familiar with Microsoft Excel spread sheet for data entry
Document Formatting
Technical editing
Documentation Management
Structured Authoring
Snagit Screen Capture
Effective writing
Editing
Content Development
Process Documentation
Experienced with editing Microsoft word documents
Familiar with Azure, Office 365 and One Drive
Hands-on training in Active Directory, Group Policy and Access Management
Familiar with Microsoft accounts, configuring Control Panels, and system options
Experience with disassembling and reassembling desktop PCs
Hands on training in configuring and programming routers and switches
Timeline
ASE Service Technician
Freeman Toyota
05.2016 - 08.2018
ASE Service Technician
Vandergriff Toyota
01.2013 - 05.2016
Infantry
United States Army
03.2003 - 01.2012
Technical Author
Bosch
8 2018 - 8 2024
Information Technology/Systems Administrator Certificate -
MyComputerCareer
Master Certified Automotive Technology - undefined
Lincoln College of Technology
Associate of Occupational Studies - Advance Electronics Technology
Colorado Aero Tech