Joseph Domingue

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Played a key role in launching a new dental office from the ground up alongside a prosthodontist and office manager.

Helped transform the office from an unknown location within a company with a poor reputation into one of the highest-performing offices.

Focused on delivering exceptional patient care and high-quality prosthetics, contributing to the office’s rapid growth and strong reputation.

Established a culture of excellence, earning patient trust and driving referrals, making the office a leader in the company within a year.

• Improved lab efficiency by implementing automated processes and equipment upgrades.
• Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
• Streamlined workflow by designing efficient standard operating procedures for all laboratory tasks.
• Set and oversaw quality assurance guidelines for laboratory work.
• Managed inventory control for chemicals and supplies, ensuring timely restocking and proper disposal of hazardous materials.
• Interviewed, hired and trained lab technicians to perform experiments and analyze results.
• Coordinated departmental budgets and resource allocation, optimizing lab operations while minimizing expenditures.
• Trained and supervised a team of technicians, fostering an environment of collaboration and continuous improvement.
• Collaborated with researchers to develop novel testing methods, advancing the field of study.
• Kept laboratory in compliance with applicable guidelines and laws.
• Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

Along with MCD and associates brought office from a 500k a year denture office to 2 million + a year denture office .

• Adapted quickly to changing environments for continued professionalism under pressure.
• Responsible for overseeing and fabricating all model work including C&B (including die separation and die trim), Denture and Implant, Denture processing, Bite Appliances start to finish, metal finishing, opaque, H.I.P articulation and table transfer.

Entry level position in model room.

Grooming to be master technician is all aspects of fabrication of dental appliances and prothesis including C&B, Denture, Cast Partials and Bite Appliances.

Also completed total PTC at time, no certificates unfortunately.

Poised to be master technician/general manager