Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

JOSEPH DOUGLAS

Dallas,Ga

Summary

Motivated and technically skilled professional transitioning into IT with 6+ years of experience in system installation, diagnostics, and hardware troubleshooting. Proven expertise in reading blueprints and schematics, configuring high/low voltage electrical systems, and managing hardware installations across dynamic field environments. Experienced in multimeter testing, PLC troubleshooting, and smart automation systems—bringing a strong foundation for roles involving technical support, system administration, and network troubleshooting. Recognized for delivering high-quality work in high-pressure settings, maintaining strong attention to detail, and excelling in customer-facing roles.

Overview

7
7
years of professional experience

Work History

Lead Installer

Precision Heating & Air, LLC
02.2025 - Current
  • Loaded and unloaded building materials used for construction everyday.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Traveled to job sites for both scheduled and emergency appointments within a 50 mile radius..
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Calibrated equipment to achieve maximum efficiency.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Calculated materials and time needed for each job.
  • Laid out materials and system components to prepare for installation.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Installed components to improve HVAC system performance.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.

Lead Installer

HVAC, Coolray Heating & Air
02.2021 - 02.2025
  • Installed and configured HVAC automation equipment and smart thermostats, including setup of wired and wireless controls
  • Diagnosed electrical failures using multimeters, identifying issues in control panels and circuit boards
  • Managed complete installation lifecycle: planning, wiring, testing, and customer instruction
  • Installed and routed low-voltage and high-voltage systems including circuit breakers and switches
  • Utilized technical documentation and wiring diagrams to install and troubleshoot systems
  • Conducted system performance testing to verify operation.

Mechanical/Electrical Technician

Aero BridgeWorks Inc
05.2019 - 02.2021
  • Installed, repaired, and maintained electrical and structural systems in jet bridges
  • Ran and terminated CAT5/6 cables, installed patch panels, and ensured system connectivity
  • Used diagnostic tools and welding equipment to assemble and troubleshoot technical systems
  • Trained new technicians on reading blueprints and installation protocols
  • Supported projects in diverse environments requiring technical precision.

Field Structural Welder / Fabricator

Rutledge & Sons LLC, HVAC
01.2018 - 01.2019
  • Fabricated and installed steel structures, involving blueprint interpretation and welding
  • Applied problem-solving in adapting techniques to variable environments
  • Maintained safety and quality standards using technical tools and machines
  • Installed electrical components, units, and steel frameworks.
  • Removed excess slag with arc-cutting, grinding, and using other equipment.
  • Prepared welding equipment to perform advanced welding work.
  • Minimized warping using good fitting, burning, and welding techniques.
  • Kept work area clean and organized.
  • Tested welding and safety equipment to check performance.

Education

EPA Universal Certification -

Mingledorff's Supply, LLC
Marietta, GA
07.2023

Structural Plate and Pipe Welding Certificate -

Georgia Trade School
Acworth, GA
2017

High School Diploma - undefined

Hiram High School
Hiram, GA
2008

Skills

  • PLC troubleshooting (basic exposure), wiring schematics
  • Networking: Ethernet cabling (CAT5/6), patch panel setup, device connectivity
  • Network troubleshooting and endpoint setup
  • Tools & Platforms: Microsoft Office, Mac OS, hand/power tools, scissor/boom lifts
  • Soft Skills: Customer support, documentation, time management, leadership, field instruction

Accomplishments

  • Achieved 100% quality service rating in random customer service surveys.
  • Supervised a team of 1 workers during the complete installation of commercial HVAC ducting and equipment.
  • Managed an average of 100 projects with budgets totaling over $500,000 per year.

Interests

  • Outdoor Recreation
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like working with my hands and fixing things
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Lead Installer

Precision Heating & Air, LLC
02.2025 - Current

Lead Installer

HVAC, Coolray Heating & Air
02.2021 - 02.2025

Mechanical/Electrical Technician

Aero BridgeWorks Inc
05.2019 - 02.2021

Field Structural Welder / Fabricator

Rutledge & Sons LLC, HVAC
01.2018 - 01.2019

High School Diploma - undefined

Hiram High School

EPA Universal Certification -

Mingledorff's Supply, LLC

Structural Plate and Pipe Welding Certificate -

Georgia Trade School

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