Joseph Douglass
Villa Rica,GA
Summary
Detail-oriented Service Technician with proven history of evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
7
7
years of professional experience
Work History
Service Technician
Mastclimbers, LLC.
10.2021 - Current
- Diagnosed malfunctions in machinery and applied skills to bring machines back to fully operational status.
- Effectively communicated technical information to non-technical clients, in order to promote a safe and fully trained user base.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Maintained all records in accordance with employer specifications.
Catering Chef
University Of West GA
03.2017 - 10.2021
- Cooked for large groups of people and managing various types of food for large events.
- Improved kitchen efficiency through regular equipment maintenance checks and timely repairs when necessary.
- Ensured timely delivery of meals by coordinating efficient transportation methods and logistics.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Atlanta, GASkills
- Attention to Detail
- Following safety practices
- Communication skills
- Mechanical Aptitude
- Troubleshooting ability
- Service Reports
- Customer Service
Timeline
Service Technician
Mastclimbers, LLC.
10.2021 - Current
Catering Chef
University Of West GA
03.2017 - 10.2021
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts
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