Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Dowdy

Frisco,NC

Summary

Dynamic Ferry Master with NCDOT, skilled in operating US Coast Guard-inspected vessels and ensuring safety compliance. Recognized for exceptional problem-solving and teamwork, effectively navigating challenging conditions. Proficient in heavy machinery operation and committed to maintaining high standards of safety and service, enhancing overall operational efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Ferry Master

NCDOT
02.2017 - Current

Have full responsibility for operating US Coast Guard-Inspected vessels across North Carolina near coastal, sound, and river waterways.
⦁ Supervise deck, above deck, and engine room crew.
⦁ Ensure safe operations and navigation of ferry vessels while underway and enforce safety guidelines and rules for vessel crew and passengers.
⦁ Operate vessels of varying gross tonnage on various waterways and in varying weather and work conditions.
⦁ Interpret radar, Global Positioning Systems and weather instruments, or oversee these operations.
⦁ Ensure compliance with all safety and Homeland Security rules and regulations.
⦁ Prepare written reports of work done for supervisor review.
⦁ Participate in US Coast Guard inspections.
⦁ Navigate vessels on precharted courses between dock terminals.
⦁ Read weather instruments.
⦁ Operate electrical communications devices.
⦁ Adhere to navigational regulations to ensure safe passage while underway.
⦁ Direct crews in vessel operational and maintenance functions.
⦁ Confer with the marine engineer on routine, emergency repair, and maintenance problems.
⦁ Take appropriate action to remedy problems.
⦁ Assist NCDOT Ferry and US Coast Guard staff in making safety inspections.
⦁ Take immediate action to correct inadequacies determined by such inspections.

Conduct safety meetings and emergency drills to ensure maximum protection for crew and passengers.
⦁ Maintain proper safety equipment and periodically inspect equipment to maintain working order.
⦁ Periodically check conditions of all docking facilities.
⦁ Supervise loading and discharging of vehicles, passengers, and cargo.
⦁ Train and supervise junior crew members.

Nighttime Supervisor

Dare County Park and Recreation
10.2016 - 02.2017

• maintain the cleanliness of the gymnasium and restrooms.

• help with first aid injuries

• Keep up with scheduled events

• Vet everybody coming in and out of the facility

  • Maintained an excellent attendance record as a Night Time Supervisor, setting a positive example for employees in terms of punctuality and commitment to the role.

Manager

Frisco Mini Golf and Go Karts
05.2016 - 09.2016

• maintain all equipment for operations

• all maintenance on go karts

• maintain and replace all mini golf carpet for each hole

• All grounds keeping Bush, shaping, grass, cutting, cleaning out of all ponds and waterfall

• pressure washing

• carpentry

• concrete work

•Assist with electrical work

Waiter

Tillman’s Restaurant
11.2015 - 05.2016

•Possessed comprehensive understanding of various beer and wine selections.

•Exhibited proficiency in menu planning.

•Enhanced guest experience through outstanding customer service.

Valet

Gold Crown Valet
01.2015 - 11.2015
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
  • Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles or belongings.

Banquet Hall Staff

Brook Hollow Country Club
12.2014 - 05.2015
  • Promoted a positive work environment through effective communication and teamwork among hall staff members.
  • Provided exceptional support during weddings receptions, corporate meetings, banquets, fundraisers while delivering memorable experiences for guests.
  • Participated in post-event evaluations, identifying areas for improvement in future functions.
  • Acted as a liaison between event organizers, catering staff, and hall management to ensure smooth communication and successful execution of events.

Crab and Fisherman

Jeffrey Thompson
01.2013 - 05.2013
  • Resolved issues among crew members by using active listening and problem solving to quickly defuse tense situations.
  • Used nets and Type equipment to haul fish up from ocean, taking care to avoid snags and Type issue, which could negatively impact final hauls.
  • Performed filleting to keep workflows moving efficiently and with continued consistency.
  • Enhanced communication among crew members through clear instructions during critical moments at sea or docking procedures.
  • Navigated adverse weather conditions skillfully, ensuring crew safety while maintaining a focus on productivity goals.
  • Assessed fish for signs of disease and tossed back those with defects to comply with Type guidelines.
  • Evaluated the performance of different bait types and fishing techniques to increase catch rates.
  • Evaluated Type equipment for malfunctions and performed repairs to bring machinery back into service.
  • Boosted overall productivity by maintaining fishing gear, nets, and vessels in optimal condition.

Ferry Crewmember Two

NCDOT What
06.2009 - 07.2012

Duties include directing the parking of trucks, automobiles, and trailers on the deck to ensure proper weight distribution on the vessel; chocks wheels to prevent vehicle movement while underway. Patrols deck area while underway to maintain discipline and order and prevent passengers from entering unauthorized areas and from sitting on side rails or standing in dangerous areas. Investigates accidents occurring while loading or unloading and assists the ferry captain in preparing detailed reports of accidents, incidents, and activities for the ferry operations manager. Observes passengers for suspicious actions and behavior and reports any activities to the ferry captain in accordance with Homeland Security guidelines. Responsible for rescue boat activities including supervision of a deckhand. Inspects all deck machinery and fixtures to ensure proper operating conditions. May assist the engineer to perform routine maintenance repair work. Steers the vessel through the prescribed course under the supervision of the ferry captain. Assists the crew in securing the vessel in case of fire, breakdowns, or inclement weather; assists maintenance crews in repairing the vessel when in dry dock. Performs related duties as required.

Carpet Cleaning Assistant

Midgette Carpet Cleaning
01.2009 - 06.2009
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
  • Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
  • Treated stains and damaged areas to restore value.

Fry Cook

Breakwater Restaurant
06.2007 - 08.2007
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Supported the overall efficiency of the kitchen by assisting other cooks when needed during busy periods.

Education

High School Diploma -

Cape Hatteras Secondary School
Hatteras, NC

Certified Stick Welder - Welding

College of The Albemarle
Manteo, NC

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Calm under pressure
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Operate, heavy machinery
  • Mechanically inclined
  • Knowledge of first aid and CPR

Certification

•Radar observer

• Life boat

• Stick welder

Timeline

Ferry Master

NCDOT
02.2017 - Current

Nighttime Supervisor

Dare County Park and Recreation
10.2016 - 02.2017

Manager

Frisco Mini Golf and Go Karts
05.2016 - 09.2016

Waiter

Tillman’s Restaurant
11.2015 - 05.2016

Valet

Gold Crown Valet
01.2015 - 11.2015

Banquet Hall Staff

Brook Hollow Country Club
12.2014 - 05.2015

Crab and Fisherman

Jeffrey Thompson
01.2013 - 05.2013

Ferry Crewmember Two

NCDOT What
06.2009 - 07.2012

Carpet Cleaning Assistant

Midgette Carpet Cleaning
01.2009 - 06.2009

Fry Cook

Breakwater Restaurant
06.2007 - 08.2007

High School Diploma -

Cape Hatteras Secondary School

Certified Stick Welder - Welding

College of The Albemarle
Joseph Dowdy