JOSEPH DREHER

Work History

PSP Holdings

11.2023 - Current

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

HMS HOST, Charlotte Douglas International Airport

06.2023 - 11.2023

Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Acted as head chef when required to maintain continuity of service and quality.
Trained kitchen staff to perform various preparation tasks under pressure.
Planned and directed high-volume food preparation in fast-paced environment.

Wendys Restaurant

04.2019 - 06.2023

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Implemented operational strategies and effectively built customer and employee loyalty.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Cookout Restaurant

03.2009 - 04.2019

Supervised Number locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Modeled best practices for sales and customer service.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.