Joseph Ducken
Randolph,MA
Summary
Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Main Sort Fulfillment/Stow
Amazon
Rhodes, IA
07.2024 - 02.2026
- Processed customer orders quickly and accurately while maintaining high quality standards.
- Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
Supervisor/Inspector Supervisor
Bluegreen Vacations
Myrtle Beach, MA
05.2020 - 06.2024
- Monitored security cameras to identify and respond to suspicious activity.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Determined consumer needs to provide products and services appealing to larger market.
- Implemented new operational procedures, increasing efficiency.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies and procedures.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Collaborated with management to develop strategic initiatives for revenue growth.
- Resolved guest concerns promptly, ensuring satisfaction and loyalty retention.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Warehouse Worker
Fed Ex Ground
Myrtle Beach, SC
02.2023 - 03.2024
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Operated material handling equipment to ensure efficient package movement and storage.
- Implemented process improvements that reduced package handling time and increased productivity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Supervisor/Inspector Supervisor
Maximum Staffing Cleaning
Myrtle Beach, SC
06.2019 - 06.2023
- Determined consumer needs to provide products and services appealing to larger market.
- Implemented new operational procedures, increasing efficiency.
- Complied with company policies, objectives and communication goals.
- Planned and developed new operation processes to innovate and stay competitive.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Managed scheduling and staffing to optimize resource allocation and meet business needs.
- Resolved guest concerns promptly, ensuring satisfaction and loyalty retention.
- Analyzed operational metrics to identify trends and inform decision-making processes.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Education
BBA -
Certificate -
Technical School Georgetown / HCS
South Carolina SC - undefined
CNA/ROOFING CLASS - undefined
03.2023
Skills
- Arrest procedures
- Visitor tracking
- Identification verification
- Premises patrol
- Personnel screening
- Investigation documentation
- Stationary surveillance
- Electronic surveillance
- Metal detector operation
Certification
- SECURITY OFFICER
- CNA
- CPR/AED
Timeline
Main Sort Fulfillment/Stow
Amazon
07.2024 - 02.2026
Warehouse Worker
Fed Ex Ground
02.2023 - 03.2024
Supervisor/Inspector Supervisor
Bluegreen Vacations
05.2020 - 06.2024
Supervisor/Inspector Supervisor
Maximum Staffing Cleaning
06.2019 - 06.2023
SC - undefined
CNA/ROOFING CLASS - undefined
BBA -
Certificate -
Technical School Georgetown / HCS