JOSEPH DUKART
AUBREY,TX
Summary
Results-oriented professional possessing outstanding time management, communication and organizational abilities. Offering a comprehensive automotive and financial background in manufacturing, operations, and service. Knowledgeable in Kaizen, Toyota Production System, Project Management, and Service and Dealer Operations. Integrated Kaizen methodology to drive constant improvement initiatives, maintaining progressive momentum across operational areas. Demonstrated mobility to support lean principles and create value. Ability to develop high-level presentations and reports to facilitate business decisions.
Overview
11
11
years of professional experience
Work History
VPP Supervisor
Toyota Financial Services
06.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
Peer Coach
Toyota Financial Services
11.2023 - 06.2024
- Communicated program rules and enforcement procedures to keep all participants in line with requirements
- Befriended and supported individuals to improve total wellbeing
- Provided individual coaching services to meet and exceed policy standards
VPP Advocate
Toyota Financial Services
05.2022 - 11.2023
- Negotiated claims in a fiscally responsible manner based on mechanical evidence
- Referenced industry standard manuals for published labor procedures
- Partnered with dealers, customers, and lienholders to ensure proper contract administration
CRT Associate
Toyota Motors North America
01.2021 - 05.2022
- Protected freight from damage using proper strapping and bracing techniques to stabilize and prevent load shifting
- Cross-trained in different roles and prioritized high-volume task loads
- Documented daily production data in company logs and databases
CNC Machinist
Inspirnetics Inc.
10.2013 - 11.2016
- Produced machined parts on manual and hydraulic fixtures from written specifications and blueprints
- Inspected machine parts with precision measuring tools to maintain part conformance with specifications
- Maintained safe and clean work environment and communicated well with fellow team members and management
Education
Bachelor of Arts - Business Administration
California State University, Fullerton
Fullerton, CABachelor of Arts - Business Marketing
Southern New Hampshire University
High School Diploma - Business
Colony High School
Ontario, CA05.2015
Skills
- Project Management
- Kaizen
- Toyota Production System
- Service and Dealer Operations
- Communication
- Training and Development
Additional Information
True, linkedin.com/in/joseph-dukart
Timeline
VPP Supervisor
Toyota Financial Services
06.2024 - Current
Peer Coach
Toyota Financial Services
11.2023 - 06.2024
VPP Advocate
Toyota Financial Services
05.2022 - 11.2023
CRT Associate
Toyota Motors North America
01.2021 - 05.2022
CNC Machinist
Inspirnetics Inc.
10.2013 - 11.2016
Bachelor of Arts - Business Marketing
Southern New Hampshire University
High School Diploma - Business
Colony High School
Bachelor of Arts - Business Administration
California State University, Fullerton