JOSEPH DUNSON
Parkland,WA
Summary
Dynamic Amazon Delivery Driver with proven expertise in route planning and customer satisfaction at True North Logistics. Demonstrated strong problem-solving abilities and effective communication skills, consistently achieving on-time deliveries and enhancing service quality. Committed to safety and vehicle maintenance, ensuring reliable operations in fast-paced environments.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Diligent with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion.
Experienced with emergency response and rescue operations. Utilizes critical thinking and quick decision-making to ensure safety and efficiency. Track record of effective teamwork and adherence to safety protocols.
Professional emergency response specialist with experience in fire suppression, rescue operations, and hazardous material handling. Strong focus on teamwork, ensuring safety, and achieving operational goals. Reliable and adaptable with skills in emergency medical response, incident command, and community education. Known for effective communication, physical stamina, and quick decision-making.
Knowledgeable with robust background in emergency response and fire safety. Proven track record in managing high-pressure situations and executing rescue operations. Demonstrated expertise in teamwork and strategic problem-solving.
Highly motivated Firefighter with in-depth knowledge of safely suppressing fires. Thinks quickly under pressure and remains calm in stressful situations. Offering 18 years of experience in efficiently responding to fire and EMS alarms. Proficient performing emergency diagnostic and treatment procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
True North Logistics
12.2024 - Current
- Ensured timely deliveries by following optimal routes.
- Loaded and unloaded packages for efficient transportation.
- Maintained vehicle in excellent condition for reliable service.
- Navigated city streets effectively, ensuring prompt deliveries.
- Delivered packages accurately to enhance customer satisfaction.
- Reported vehicle maintenance issues for safety and reliability.
- Adhered to safety protocols, ensuring secure transport of goods.
- Conducted pre-trip inspections to ensure vehicle readiness.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Operated light trucks to deliver loads as far as 80 miles from home location.
Amazon Delivery Driver
Double Arrow
02.2023 - 12.2024
- Ensured timely deliveries by following optimal routes.
- Loaded and unloaded packages for efficient transportation.
- Delivered packages accurately to enhance customer satisfaction.
- Identified best routes to reduce delivery time.
- Organized delivery orders to streamline distribution process.
- Reported vehicle maintenance issues for safety and reliability.
- Adhered to safety protocols, ensuring secure transport of goods.
- Conducted pre-trip inspections to ensure vehicle readiness.
- Implemented efficient loading techniques to maximize space.
- Resolved delivery challenges by adapting to changing conditions.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Operated light trucks to deliver loads as far as 80 miles from home location.
Team Lead
Walmart
10.2022 - 02.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by 2hrs, providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Magazine Stacker
Quad Graphics: The Rock
03.2021 - 05.2022
- Maintained a solid understanding of product specifications and storage requirements, ensuring proper handling and stacking procedures were always followed.
- Stacked finished cases on pallets according to customer requests.
- Reduced product damage by carefully handling items during the stacking process.
- Inspected final packaging to certify fit to customer specifications.
- Maximized workspace utilization, arranging pallets strategically for easy access during future retrieval processes.
- Ensured workplace safety by adhering to proper lifting techniques and stacker equipment usage guidelines.
- Supported warehouse operations by proactively participating in training sessions on safe stacker equipment operation and maintenance procedures.
- Stacked products 2 high to maximize available warehouse area.
Security Officer
Allied Universal Security
03.2020 - 03.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot 1 round every 2hrs rotating indoor and outdoor patrol.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Education
GED -
HARLANDALE HIGH SCHOOL
San Antonio, TX12-1991
Skills
- Time management
- Navigation skills
- Customer interaction
- Safety practices
- Problem solving
- Customer satisfaction
- Customer focus
- Emergency response
- Patrol operations
- Community relations
- Emergency medical response
- Radio communication proficiency
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
Certification
- [State] Driver's License
- Advanced Cardiac Life Support Certification (ACLS)
- First Aid Certification
- CPR/AED Certification
- Forklift Certification
- Basic Life Support Certification (BLS)
Timeline
Amazon Delivery Driver
True North Logistics
12.2024 - Current
Amazon Delivery Driver
Double Arrow
02.2023 - 12.2024
Team Lead
Walmart
10.2022 - 02.2023
Magazine Stacker
Quad Graphics: The Rock
03.2021 - 05.2022
Security Officer
Allied Universal Security
03.2020 - 03.2021
- [State] Driver's License
- Advanced Cardiac Life Support Certification (ACLS)
- First Aid Certification
- CPR/AED Certification
- Forklift Certification
- Basic Life Support Certification (BLS)
GED -
HARLANDALE HIGH SCHOOL
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