Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Elliott

Cleveland,TN

Summary

Great problem solver with strong background in customer service. Knowledgeable about different IP phone and computer systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.

Overview

17
17
years of professional experience

Work History

Builder

Southern Dirt Worx
03.2023 - Current
  • Planned with customer the location and configuration of how they would like the pool.
  • Measured and marked out the site for the installation.
  • Built pool structure, installed liner, and plumbed in necessary equipment for proper functionality of the pool.
  • Demonstrated and explained proper use of equipment and chemicals to reduce accidents and meet health and safety requirements.

Installer/Service

Swift Moving
03.2022 - Current
  • Loaded and transported spas.
  • Examined Critical systems and parts.
  • Performed full inspection wit customer and explained usage instructions.
  • Used technical manuals and repair documentation to plan and implement high quality corrections to various customer issues.

Handyman

Scott's Projects
10.2020 - 10.2021
  • Provided prospective customers with professional quotes detailing materials, labor and customization expenses for the job.
  • Maintained residential units, working around residents schedules in order to minimize disruption.
  • Building and installing woodwork for residential projects.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Demolition for contracted residential work.
  • Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.

Caregiver

Self-employeed
01.2010 - 01.2019
  • Monitored health and well-being of family member and reported health changes.
  • Coached patient on at-home care adjusting plans and schedules based on conditions, needs and overall health.
  • Traveled with patient to take notes and dictation at meetings.
  • Aided with mobility and independence for family member and continually monitored safety.
  • Observed patient for changes in physical, emotional, mental or behavioral condition and injuries.
  • Checked mail, shopped for groceries, assisted with meal planning to meet nutritional needs and handled bills.

Installer/Service Technician

Comeres
01.2007 - 01.2009
  • Analyzed phone equipment data to isolate and diagnose faults.
  • Overhauled equipment to maximize performance for clients.
  • Ran phone and data cable to perform full installation.
  • Analysis and troubleshooting of systems.
  • Customer service with full explanation and demonstration of system use.


Education

Associate of Science - Computer Network Engineering

Florida Computer College
Pembroke Pines, FL
08.2002

Skills

  • Safety Procedures
  • Component repair
  • Administrative Proficiencies: Microsoft Office
  • Technical: IP Phone Systems Mitel, Iwatsu, Avaya
  • Customer Service
  • Honest dependable work ethic

Timeline

Builder

Southern Dirt Worx
03.2023 - Current

Installer/Service

Swift Moving
03.2022 - Current

Handyman

Scott's Projects
10.2020 - 10.2021

Caregiver

Self-employeed
01.2010 - 01.2019

Installer/Service Technician

Comeres
01.2007 - 01.2009

Associate of Science - Computer Network Engineering

Florida Computer College

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Joseph Elliott