Joseph Ellison
Jacksonville
Summary
Dynamic manager with a proven track record at Big Dog Security Cameras, excelling in team leadership and customer service. Enhanced operational efficiency and customer satisfaction through effective decision-making and relationship building. Recognized for fostering a productive work environment while maintaining high standards of service delivery and safety compliance.
Overview
15
15
years of professional experience
Work History
Manger
Big Dog Security Cameras
04.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Lead Technician
Street Sweeper of America
04.2019 - 08.2023
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Assistant Manager
Tacobell
04.2014 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Electrician Helper
Ace Electric Service
02.2010 - 03.2014
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
Education
High School Diploma -
William M Raines
Jacksonville Fl Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Operations management
Timeline
Manger
Big Dog Security Cameras
04.2020 - Current
Lead Technician
Street Sweeper of America
04.2019 - 08.2023
Assistant Manager
Tacobell
04.2014 - 04.2019
Electrician Helper
Ace Electric Service
02.2010 - 03.2014
High School Diploma -
William M Raines
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