Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Enoch

Chicago,Illinois

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Photography Leadership

DePaul College
  • Responsible for creative and technical support for summer youth programs designed to teach and create photos
  • Host and give photography presentation
  • Customer and guest sales.

Graphics Designer

Myself
01.2019 - Current


creating picture designs

Library Assistant

Barnes and Nobles Bookstore
07.2023 - 05.2024
  • Assist patrons with computer services
  • Creates online documents
  • Maintain accurate records of library transactions and ensure data integrity
  • Assist in processing new materials, including cataloging and labeling
  • Manage fines and fees, and handle cash transactions as required.
  • Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
  • Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
  • Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
  • Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.

Assistant Cook

White Castle
01.2024 - 04.2024
  • Prepared food orders to support waitstaff and other team members.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
  • Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
  • Developed innovative, creative menu items and recipes.

Guest Service Representative

United Center
09.2020 - 06.2021
  • Provide customer service and safety for United Center
  • 100% customer satisfaction
  • Ticket Scanning/Usher.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Education

Highschool Diploma -

Neal F. Simeon Career Academy High School
Chicago, Illinois

Skills

  • Microsoft Office
  • Microsoft Excel
  • Organization skills
  • photography experience
  • Leadership
  • communication
  • problem solving
  • project management
  • cash handling
  • administrative skills

Timeline

Assistant Cook

White Castle
01.2024 - 04.2024

Library Assistant

Barnes and Nobles Bookstore
07.2023 - 05.2024

Guest Service Representative

United Center
09.2020 - 06.2021

Graphics Designer

Myself
01.2019 - Current

Photography Leadership

DePaul College

Highschool Diploma -

Neal F. Simeon Career Academy High School
Joseph Enoch