Joseph Epherson
Atlanta,GA
Summary
Highly motivated individual with extensive customer service and sales experience. Consistently recognized for performance and excellence in customer service. Also a very detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Home Depot
01.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
Software Engineer
Self-employed
10.2021 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of company software.
Education
Certification - Computer Science
Digital Crafts
Atlanta, GA01.2021
High School Diploma -
Hillgrove High School
Powder Springs, GA05.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Javascript
- SQL
- Object-Oriented Programming
- Front-End Development
Timeline
Sales Associate
Home Depot
01.2022 - Current
Software Engineer
Self-employed
10.2021 - Current
Certification - Computer Science
Digital Crafts
High School Diploma -
Hillgrove High School