Joseph Essel
Hayes,VA
Summary
Adept at enhancing visitor satisfaction and capturing perfect images, I leveraged exceptional communication and creative solutions across roles at Plain Sight Africa and LookupPhotografy. Known for improving tour quality and photo editing efficiency, my multilingualism and presentation skills have consistently boosted client engagement and operational effectiveness.
Overview
10
10
years of professional experience
Work History
Tour Guide/ Photgrapher
Plain Sight Africa
09.2022 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Photographer
LookupPhotografy
09.2015 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
Finance Administrator
Ministry of Aviation
09.2021 - 08.2022
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Water Treatment Plant Operator
Ghana Water Company
10.2014 - 09.2015
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Optimized chemical usage by conducting regular analyses and adjusting treatment protocols as needed.
- Reduced operational costs by implementing energy-saving measures and streamlining processes.
Education
Introduction To Data Analytics ( Python )
Ghana Tech Lab
Accra, Ghana 08.2023
Bachelor Of Arts In Psychology And Sociology - Psychology And Sociology
University of Ghana
Legon, Accra01.2022
WASSCE Certificate - Elective Mathematics, Georgraphy, Chemistry, Etc
Kumasi High School
Gyinyase, Kumasi06.2013
BECE Certificate - Mathematics, Science, English, BDT, Ga, French
Wajir Barracks "B" Basic School
Accra, Ghana 04.2010
Skills
- Exceptional communication
- Safety Consciousness
- Creative solutions
- Humor and Wit
- Multilingualism
- Geography Knowledge
- Presentation Skills
Languages
Twi
Native or Bilingual
Ga
Professional Working
English
Full Professional
Timeline
Tour Guide/ Photgrapher
Plain Sight Africa
09.2022 - Current
Finance Administrator
Ministry of Aviation
09.2021 - 08.2022
Photographer
LookupPhotografy
09.2015 - Current
Water Treatment Plant Operator
Ghana Water Company
10.2014 - 09.2015
Introduction To Data Analytics ( Python )
Ghana Tech Lab
Bachelor Of Arts In Psychology And Sociology - Psychology And Sociology
University of Ghana
WASSCE Certificate - Elective Mathematics, Georgraphy, Chemistry, Etc
Kumasi High School
BECE Certificate - Mathematics, Science, English, BDT, Ga, French
Wajir Barracks "B" Basic School
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