Joseph Etheridge

• As Director, I worked at three different colleges/universities over a 12-year period.
• Thomas More University, Crestview Hills, KY. I served as Director from 1/2020 until 10/2024 - managed housekeeping, grounds, and maintenance staff which totaled 20-25 people. Managed construction projects on campus.
• University of the Ozarks, Clarksville Arkansas. I served as Director from 7/2016 until 1/2020, and I managed a staff of 20 people responsible for housekeeping, grounds, and maintenance. I served as a construction liaison for the University. We remodeled 30 houses in one summer and the next summer completed a $9.6 million renovation to a 4-story dorm in 3 months!
• Blue Mountain College, Blue Mountain, Mississippi. I served as director from July 2012 until July 2016. I managed four departments - security, housekeeping, grounds, and maintenance. I also managed all construction on campus, along with a local contractor.
• Recruited, trained, supervised, evaluated and mentored staff members.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
• Developed and implemented strategies to reduce operating costs and improve efficiency of facilities management.
• Created and monitored budget for maintenance, repair, and operations of facility systems and equipment.
• Managed daily activities of facilities staff, including scheduling, training, coaching, providing feedback, and performance evaluation.
• Developed and implemented policies, procedures, and standards for facility operations.
• Managed the day-to-day operations of the facilities department, including maintenance, housekeeping, and security staff.
• Oversaw safety inspections and ensured compliance with all applicable laws and regulations.

Homeworks, Home Improvement Center, LaGrange, GA

Owner/operator, 2001 until 2012.

• Homeworks was a full-service remodeling company. Homeworks showroom featured cabinetry, countertops, flooring, lighting, furniture, wallpaper, interior design services, and professional installation of all products. Homeworks also included a cabinetry shop. All cabinets were custom-built and finished per the customer's selection.
• Monitored cash flow to ensure proper budgeting of resources.
• Identified and recruited staff members, including managers and sales personnel.
• Established marketing strategies, such as social media campaigns, to promote the business.
• Created a customer service policy to ensure customers were satisfied with products or services.
• Conducted regular meetings with employees to review progress towards company goals.
• Resolved conflicts between employees or customers in a timely manner.
• Oversaw daily operations of the business and provided guidance when needed.
• Participated in trade shows, conventions, and other events related to industry promotion.
• Interviewed, trained and supervised employees.
• Managed operations budgeting, accounts payable and accounts receivable and payroll.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Delegated work to staff, setting priorities and goals.