Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
HR Specialist
Preferred Home Health Care & Nursing Services
03.2020 - Current
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations for 300+ employees.
Streamlined recruitment processes, expediting the hiring of qualified candidates.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Client Service Coordinator
Preferred Home Health Care & Nursing Services
04.2015 - 03.2020
Maintain 40+ calendars for pediatric and geriatric clients receiving Private Duty Nursing
Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
Negotiate service contract and cost with client's and insurance companies.
Acted as an advocate for both the company's interests as well as those of clients, ensuring that all parties' needs were met in a mutually beneficial manner.
Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
Administrative Assistant II
TD Bank
06.2012 - 04.2015
Executive expense reports.
Planned travel arrangements for 5+ executives and staff.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Collects, complies and analyzes moderately complex data and information, producing reports to be used by manager or department professionals.
Provides highly skilled secretarial and administrative support.
Works with individuals at all levels of the company, as well as external organizations and customers.
Provides primary leadership, coaching, training, counseling and guidance to administrative staff.