Joseph Farrar

Supervisor

City of Clearwater

09.1999 - Current

Assisted with hiring e.g.: Interviews, reference checks and selection of candidate
Liaison between departmental sections
Liaison between multiple departments (Parks and Rec, Public Utilities, Motor Pool, Urban Forestry, MSB)
Create daily section morning reports, focusing on accuracy
Completing job performances for over 30 employees
Completing accident reports
Properly implement disciplinary actions (Coaching and Counseling, Development plans, verbal)
Scheduling time off, focusing on departmental policies
Address employee concerns and complaints
Address customer concerns and complaints
Monitor employee productivity to provide constructive feedback and coaching.
Comply with company policies, objectives and communication goals
Provide ongoing training to address staff needs
Review completed work to verify consistency, quality and conformance
Establish and enforced clear goals to keep employees working collaboratively
Identify and corrected performance and personnel issues to reduce impact to city operations
Plan and manage resources to consistently meet production and quality goals
Respond to employee concerns or complaints by coordinating with human resources to solve issues
Coach staff members to develop long-term career goals
Evaluate processes and employee strengths to realign workflows with changing department demands
Maintain positive working relationship with fellow staff and management
Identify needs of customers promptly and efficiently.
Display strong telephone etiquette, effectively handling difficult calls
Evaluate needs of departments and delegated tasks to optimize overall production
Assess company operations for compliance with safety standards
Monitor operations and review records and metrics to understand company performance
Created plans to propose solutions to problems related to efficiency
Worked closely with human resources to support employee management and growth
Attend section, supervisor, safety and department meetings
Maintain relationships with outside vendors
Order PPE and equipment when needed
Use excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Delegate work to staff, setting priorities and goals
Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Assisted in Citizens Academy
Assisted with Neighborhoods Day, representing the Solid Waste Department