Joseph F. A. Tellewoyan, Jr
Latro Manage Services
Paynesville City,Liberia
17
years of professional experience
Results-driven manager and solution architect with expertise in IT project delivery and strategic business development. Proven ability to lead diverse teams, drive revenue growth, and enhance performance metrics. Experienced in collaborating with local and international partners to provide impactful developmental services. Strong communicator with a focus on building relationships and achieving organizational goals.
Work History
Senior BI Analyst
1 Year 1 Month- Business Intelligence Data mining
- Developed and documented best practice routine checks, procedures, and policies for analyzing Sim Registration, enhancing data integrity and compliance
- Conducted server health checks to ensure optimal performance and reliability.
- Created reports for seamless transfer between business platforms, facilitating smoother transitions and improved data flow
- Conducted business intelligence data mining to uncover insights and support data-driven decision-making
- Assessed intranet and internet availability to ensure consistent access for users.
- Reports of Seamless Transfer Business Platforms
- Work with Oracle, Mysql, MSSQL, etc
- Server health Check
- Intranet & Internet availability
- Training, Knowledge share, handover
Enterprise Services and Customer Billing
5 Years 1 Month- Conducted training sessions for team members to enhance skills, Led knowledge-sharing sessions to disseminate best practices, Executed handover processes to ensure smooth transitions of responsibilities
- Developed and documented best practice routine checks, procedures, and policies for analyzing Sim Registration, enhancing compliance and operational consistency.
- Developed and documented best practice routine checks, procedures, and policies for analyzing Sim Life Cycle, improving accuracy in lifecycle management.
- Develop and make decisions of CAPEX and OPEX budgets for Enterprise Section Operational Review.
- Oversaw business intelligence efforts, ensuring accurate and timely delivery of reporting KPIs to support strategic decision-making.
- Report creation using Power BI, Oracle OBIEE, etc
- Lonestarcell Communications Corporation
Acting Enterprise Services and Customer Billing Manager
1 Month- Conducted training sessions for team members on new procedures., Knowledge share, handover
- Developed and documented best practice routine checks, procedures, and policies for analyzing Sim Registration, enhancing operational consistency
- Developed and documented best practice routine checks, procedures, and policies for analyzing Sim Life Cycle, supporting business efficiency
- Developed and managed CAPEX and OPEX budgets for Enterprise Section, ensuring alignment with strategic financial goals
- Performed operational reviews to assess process efficiency and compliance.
- Lonestarcell Communications Corporation
Enterprise Application Specialist
3 Years 5 Months- Training, Knowledge share, handover
- Developed and documented best practice routine checks, procedures, and policies for Sim Registration analysis, enhancing operational consistency
- Conducted server health checks to ensure optimal performance and uptime.
- Accurate Charging of Customers IN accounts
- Support, maintain and run reports for Seamless EVD
- System availability of Mobile Money, BIB, F2F (Sim Registration), Seamless EVD, Intranet
- Server health Check
- OBIEE application Health Check and availability
- Business Intelligence Data mining
- Administered BIB system operations to support business intelligence initiatives.
- Reports, monitor and maintain Sim Registration Applications (F2F)
- Supported and maintained reporting processes for Seamless EVD, ensuring accurate data availability for decision-making
- BIB Administrator
- Database disaster recovery planning
- Planned database disaster recovery strategies to safeguard critical data and minimize downtime
- Intranet Development
- Developed intranet platform to improve internal communication and resource sharing.
- Lonestarcell Communications Corporation
Enterprise Application Supervisor
1 Year 3 Months- Reported on health checks for database servers to maintain system reliability
- Ensured Accurate Data Reporting in MySql, MS SQL, Oracle, etc
- Ensured accurate data reporting across MySQL, MS SQL, Oracle to support decision-making
- Monitored and verified charging processes for accuracy
- Managed and monitored mobile money services to ensure availability
- Developed tools and updated MTN-Liberia website and intranet to enhance user experience
- Developed tools, and Updated the MTN-Liberia website and Intranet
- Lonestarcell Communications Corporation
Application Support Engineer
3 Years- Installed, monitored, maintained and updated all MSSql databases for all applications
- Developed tools and updated MTN-Liberia website and intranet to enhance user experience and accessibility.
- Commissioned, monitored, and maintained the EVD.
- Monitored and maintained MGP systems to ensure optimal performance.
- Monitored and reported on Mobile Money transactions to ensure accuracy.
- Monitored and maintained KwikAdvance operations for seamless functionality.
- Lonestarcell Communications Corporation
System Administrator
1 Year- Compiled detailed reports from various data sources.
- Updated, installed patches, and maintained SWIFT server to ensure security and reliability;
- Installed web server on Linux to support application deployment;
- Executed daily and monthly backups to safeguard data integrity and availability;
Technical Analyst
1 Year 2 Months- Created detailed reports to summarize data trends.
- Established Pleebo, Sinkor, and Harbel branches, enhancing service availability;
- Patching and Installation of the core Banking software on every workstation;
- Ran Updates, installed necessary patches and maintained the SWIFT server;
- Ran Updates, installed necessary patches and maintained the SMS server;
- Routinely carry out daily and monthly backups;
Education
Diploma - e-tech computing
Masters - Computer Applications
Certificate - Introduction to HTML
BSc Hons - Digital Technology
Certificate - Crucial Accountability
Certificate - PL/SQL
Certificate - Performance Appraisal Essentials
Certificate - REACH SDP Supervisor Development
Certificate - Crucial Conversation
BBA - Accounting
Certificate - Creating and implementing Database objects in SQL Server 2008
Certificate - CLR integration
Certificate - Software Development
Skills
SQL expertise
ETL development
Python codingg
Business analysis
Decision support
Data visualization
SQL skills
Accomplishments
- Implemented of SWIFT systems
- Rollout of Lonestarcell MTN Numbering Plan
- Rollout of Seamless EVD (Transfer Platform)
- Rollout of Axon(Sim Registration Platform) and it’s upgrade
- Rollout of Ericsson Mobile Money
- Implemented Mobile Money integration with Cook shop
- Implemented Mobile Money integration with LEC
- Implemented Mobile Money integration with DSTV
- Designed the GTax payment via Mobile Money
Job Summary
Provide directive in Data mining and analysis of data to derive an informed decision about the growth and strategies of generating revenue and keeping our customers happy. Analyzing and driving Mobile projects in enhancing other mobile applications to including financial solutions.
Timeline
Senior BI Analyst
Latro Manage Services
01.2025 - 02.2026Read More
Enterprise Services and Customer Billing
Lonestarcell MTN
12.2019 - 01.2025Read More
Acting Enterprise Services and Customer Billing Manager
Lonestarcell MTN
12.2018 - 01.2019Read More
Enterprise Application Specialist
Lonestarcell MTN
06.2015 - 11.2018Read More
Enterprise Application Supervisor
Lonestarcell MTN
03.2014 - 06.2015Read More
Application Support Engineer
Lonestarcell MTN
04.2011 - 04.2014Read More
System Administrator
GLOBAL BANK (LIBERIA) LTD
03.2010 - 03.2011Read More
Technical Analyst
International Bank (Liberia) Ltd
01.2009 - 03.2010Read More
Atos Origin (Liberia)
Certificate from Software Development
Read More
MTN E-Live (MTN Academy)
Certificate from CLR integration
Read More
MTN E-Live (MTN Academy)
Certificate from Creating and implementing Database objects in SQL Server 2008
Read More
University Of Liberia
BBA from Accounting
Read More
MTN (Vital Smarts)
Certificate from Crucial Conversation
Read More
MTN E-Live (MTN Academy)
Certificate from REACH SDP Supervisor Development
Read More
MTN E-Live (MTN Academy)
Certificate from Performance Appraisal Essentials
Read More
MTN E-Live (MTN Academy)
Certificate from PL/SQL
Read More
MTN (Vital Smarts)
Certificate from Crucial Accountability
Read More
Dublin Institute of Technology
BSc Hons from Digital Technology
Read More
MTN E-Live (MTN Academy)
Certificate from Introduction to HTML
Read More
Amity Online University
Masters from Computer Applications
Read More
NIIT (Ghana)
Diploma from e-tech computing
Read More