Joseph Felipe
Phoenix,AZ
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Phoenix Shoulder And Knee
09.2013 - Current
- Scheduled appointments, registered patients, verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Organized paperwork such as charts and reports for office and patient needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Randall Hardison PLLC ( AOSS)
01.2010 - 09.2013
Sports Coordinator
YMCA
01.2007 - 09.2009
- Handled daily facility scheduling and equipment use.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Recruited and interviewed individuals for coaching jobs and other athletic department staff positions.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Facilitated hiring, training and evaluation of staff.
- Oversaw multiple sports leagues with 100 teams
Coordinator
Boys And Girls Club Of Greater Scottsdale
05.2004 - 01.2007
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Used job-related software to draft and finalize written correspondence and documentation.
Education
Certificate of Practical Technology Radiology/MA - Radiology And Medical Assisting
The Bryman School
Phoenix, AZ12.2009
Skills
- Patient Medical Histories
- Patient Eligibility Requirements
- Document Management
- Charting and Clinical Documentation
- Calendar and Appointment Management
- Organization and Time Management
- Referral Coordination
- Data Entry Software
- Payment Scheduling and Collection
- Current Medical Assistant Certification
- Office Supplies and Inventory
- Patient Scheduling
Timeline
Medical Assistant
Phoenix Shoulder And Knee
09.2013 - Current
Medical Assistant
Randall Hardison PLLC ( AOSS)
01.2010 - 09.2013
Sports Coordinator
YMCA
01.2007 - 09.2009
Coordinator
Boys And Girls Club Of Greater Scottsdale
05.2004 - 01.2007
Certificate of Practical Technology Radiology/MA - Radiology And Medical Assisting
The Bryman School
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