Joseph Ferguson
Ashburn,VA
Summary
Hardworking College student seeking to use business, retail, management, and recruitment/sales knowledge and experiences to serve your company effectively. Proven ability to establish and maintain excellent communication and relationships with clients.
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Government Program Manager
ALKU
06.2023 - Current
- Acted as main point of contact in client concerns and needs matters.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Focused on providing highly specialized contract resources to all-size companies nationwide.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Provided each client uncompromising standard of highly qualified consulting experts with direct experience
- Won July intern metric contest
Store Manager
Lids
06.2022 - 01.2023
- Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
- Developed weekly schedules per payroll guidelines while accounting for employee and store needs
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Effectively communicated with employees
- Interviewed and hired candidate(s) for Assistant Store Manager position
- Served as successful leader, promoting and achieving store success.
Retail Merchandiser
Bell Nursery
05.2022 - 06.2022
- Answered any questions regarding inventory, sales, and promotions
- Brought forth ability to multitask and prioritize
- Engaged in customer service
- Focused on being punctual, hardworking, and reliable
- Logged and unloaded deliveries daily.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plans.
Assistant Store Manger
Lids
07.2021 - 12.2021
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Daily till management
- Engaged in customer service, up-selling customers, merchandising, and hat embroidery duties
- Key holder who was responsible with open and closing operations
- Worked closely with store manager on daily basis.
Education
Bachelor of Arts - Economics: Business
Virginia Tech
Blacksburg, VA05.2025
Advanced Diploma -
Broad Run High School
Ashburn, VA05.2021
Skills
- Analytical Thinking
- Communication
- Critical Thinking
- Customer Service
- Fast Learner
- Leadership
- Management
- Marketing and Sales
Accomplishments
- Calculus I & II
- Micro & Macroeconomic Theory
- Business Statistics, Analytics, & Modeling
Certification
- Recruitment and Sales Certification, Kaplan - 2022
Timeline
Government Program Manager
ALKU
06.2023 - Current
Store Manager
Lids
06.2022 - 01.2023
Retail Merchandiser
Bell Nursery
05.2022 - 06.2022
Assistant Store Manger
Lids
07.2021 - 12.2021
Bachelor of Arts - Economics: Business
Virginia Tech
Advanced Diploma -
Broad Run High School
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