Joseph Fisher
New Ipswich,NH
Summary
Experienced and dedicated professional with a versatile skill set encompassing leadership, customer service, and operational efficiency. As a Shift Supervisor, successfully managed teams, ensured adherence to company policies, and optimized productivity levels. In roles such as Online Grocery Associate and Barista, displayed excellent communication and interpersonal skills, delivering exceptional service and exceeding customer expectations. Proficient in handling customer transactions as a Ticket Scanner and providing quality service as a Server. A proactive and adaptable team player with a strong work ethic and a passion for delivering outstanding performance across various roles in the service industry.
Overview
6
6
years of professional experience
Work History
Laborer
Sullivan Land Managment
10.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Server
Coopershill
12.2023 - 06.2024
- Provide exceptional customer service by taking accurate food and drink orders and ensuring timely delivery to guests
- Efficiently managed multiple tables at once, ensuring all guests received prompt and attentive service
- Maintained a clean and organized work environment, including setting up dining areas and cleaning tables between guests
Ticket Scanner
Vail Resorts Inc
12.2022 - 02.2024
- Implemented crowd management strategies during peak hours to expedite ticket scanning process and minimize wait times
- Maintained organized and orderly ticket scanning station to facilitate smooth flow of guests entering the venue
Barista
Starbucks
07.2022 - 10.2023
- Excellent customer service skills demonstrated through building rapport with regular customers and ensuring their satisfaction
- Capable of handling a high-volume, fast-paced work environment while maintaining a positive attitude and attention to detail
- Proficient in crafting a variety of coffee beverages, including lattes, cappuccinos, and espresso shots
- Demonstrated exceptional customer service skills by assisting guests with questions and providing clear directions
Shift Supervisor
Dominos Pizza
06.2019 - 06.2022
- Build, manage, and develop a dedicated and driven team comprised of 10+ personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
- Collaborate with management to address employee concerns, resolve conflicts, and improve overall team performance
- Collaborate with management to develop and implement strategies to improve efficiency, customer service, and overall shift performance
Online Grocery Associate
Walmart
11.2021 - 05.2022
- Processed online grocery orders accurately and efficiently, ensuring items were picked and packed according to customer specifications
- Communicated with customers to address any concerns or substitutions needed for their orders, providing exceptional customer service
- Collaborated with team members to meet daily order fulfillment goals and prioritize tasks based on demand
Education
Some College (No Degree) - Nutrition And Wellness
Nashua Community College
Nashua, NH12-2025
Diploma -
Mascenic Regional High School
NewIpswich, NH06.2022
Skills
- Leadership Experience
- Communication Skills
- Growth Mindset
- Problem Solving
- Positive Attitude
- Creativity
- Key Skills
Timeline
Laborer
Sullivan Land Managment
10.2024 - Current
Server
Coopershill
12.2023 - 06.2024
Ticket Scanner
Vail Resorts Inc
12.2022 - 02.2024
Barista
Starbucks
07.2022 - 10.2023
Online Grocery Associate
Walmart
11.2021 - 05.2022
Shift Supervisor
Dominos Pizza
06.2019 - 06.2022
Some College (No Degree) - Nutrition And Wellness
Nashua Community College
Diploma -
Mascenic Regional High School
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