Summary
Overview
Work History
Education
Skills
Certification
Timeline

Joseph Flynn

Saratoga Springs,NY

Summary


Hardworking food service professional adept at multitasking in fast-paced environments to deliver exceptional service to all guests. Proven skills in working quickly and accurately to satisfy customers.



Overview

53
53
years of professional experience
2
2

Alcohol Training Awareness Program - State Food Safety Training

Work History

Food Service

Advantage Solutions - BJ's Wholesale, Wilton NY
10.2007 - 10.2024

Prepared demonstration foods and served them attractively.

  • Pleasantly engaged all individuals, offered product samples, and handed out coupons and food information.
  • Educated customers on product features and answered questions regarding product use.
  • Observed strict health and hygiene procedures to maintain food safety.
  • Set up an area for product demonstration neatly and ensured all necessary food and informational materials were nearby.
  • Maintained knowledge of current promotions and product features.
  • Engaged customers to communicate key product features.
  • Increased sales by effectively communicating product benefits.
  • Developed strategies to improve food sampling services for busy facilities handling 100-150 samplings daily.

Field Represenative

Davis Vision
10.1995 - 04.2015
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Completed paperwork in full, on time, and with high accuracy.
  • Traveled to 1,116 Optometrists across the Western U.S. to assist with resolving problems and customer complaints.
  • Promoted Davis Vision Managed Care Optical insurance Plan to potential clients by describing benefits, demonstrating features, and redirecting concerns.
  • Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
  • Connected with customers to assess satisfaction and resolve service issues.
  • Traveled to 1,116 offices through out the Western U.S. to assist with resolving problems and customer complaints.

Owner & Chef

Thedford's Steakhouse
05.1975 - 09.1995
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Placed orders to restock items before supplies ran out.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Trained restaurant staff of 18 to perform various preparation tasks under pressure.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Assisted with menu development and planning.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established foundational processes for business operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Tavern Owner

Layoff Corporation
03.1972 - 05.1975
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Tended bar serving 40-50 patrons per night
  • Monitored market conditions to set accurate product pricing and exploit emerging trends.

Education

Associate of Arts - Accounting And Finance

Hofstra University, Hempstead, NY
01.1971

Skills

  • Liquor, wine, and food service
  • Foodservice efficiency
  • Food service background
  • Customer service management
  • Food and beverage preparation
  • Foodstuff procurement
  • Exceptional customer service
  • Safe food service knowledge
  • Community service
  • Wine service management
  • Tableside service master

Certification

  • Alcohol Training Awareness Training Program American Safety Council, Inc.

NY Liquor Authority 11/15/2022.

School Certificate of Approval number

Albany@ 0014


  • State Food Safety - Food Safety Training & Certification

Food Handler Essentials Course

Certificate Number - 1gbhi3-k2f9gij

Timeline

Food Service - Advantage Solutions - BJ's Wholesale, Wilton NY
10.2007 - 10.2024
Field Represenative - Davis Vision
10.1995 - 04.2015
Owner & Chef - Thedford's Steakhouse
05.1975 - 09.1995
Tavern Owner - Layoff Corporation
03.1972 - 05.1975
  • Alcohol Training Awareness Training Program American Safety Council, Inc.

NY Liquor Authority 11/15/2022.

School Certificate of Approval number

Albany@ 0014


  • State Food Safety - Food Safety Training & Certification

Food Handler Essentials Course

Certificate Number - 1gbhi3-k2f9gij

Hofstra University - Associate of Arts, Accounting And Finance
Joseph Flynn