Joseph Fontenot
Lafayette,LA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
The Backpacker
Lafayette, LA
11.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Highschool diploma -
Comeaux High School
LafayetteSkills
- Data entry
- Continuous Learning
- Effective Solution Development
- Consistent On-Time Delivery
- Time Management
- Inventory Control
- Product Sales
- Upselling
- Customer Needs Assessment
- Payment Processing
- Negotiation and Conflict Management
- Verbal/written communication
- Fitting room maintenance
- Cash Handling
- Fundamental Computer Proficiency
- Meeting deadlines
- Visual Merchandising
- Cash Register Operation
- Strategic Planning
- Reliable and punctual
- Inventory Tracking
- Listening Skills
- Effective Organization
- Consistent Reliability
- Comprehensive Product Understanding
- Effective Team Collaboration
- Inventory Management
Certification
- Computer Components and Peripherals for IT Technicians
- IT Help Desk for Beginners
Affiliations
- Open Beta Playtesting
- Rock Climbing
- Running TTRPG
Timeline
Sales Associate
The Backpacker
11.2022 - Current
- Computer Components and Peripherals for IT Technicians
- IT Help Desk for Beginners
Highschool diploma -
Comeaux High School
Similar Profiles
TAHJ TOWNSENDTAHJ TOWNSEND
General Manager at Samesun Backpacker Lodges HollywoodGeneral Manager at Samesun Backpacker Lodges Hollywood
Colleen DupuisColleen Dupuis
Editing Intern at Backpacker Trail InternshipEditing Intern at Backpacker Trail Internship
Ahmed HossamEl-Din RayadAhmed HossamEl-Din Rayad
Account Manager at Backpacker-egAccount Manager at Backpacker-eg