
Compassionate and dependable professional transitioning from restaurant management into behavioral health and recovery support. Experienced in crisis response, de-escalation, team leadership, and creating structured, safe environments in high-pressure settings. Skilled in building trust, maintaining confidentiality, documenting incidents, and supporting individuals through challenging situations. Motivated to contribute strong communication, empathy, and accountability to help clients achieve stability and long-term recovery.
Team leadership and mentoring
Staff training and onboarding
Performance coaching
Creating structured, supportive environments
Accountability and professionalism
Crisis & Problem Solving
Remaining calm under pressure
Handling high-stress situations
Rapid decision-making
Managing challenging behaviors
Safety and policy enforcement
Organization & Documentation
Detailed record keeping
Scheduling and time management
Multitasking in fast-paced environments
Following procedures and compliance standards