Joseph Franco
Lima,OH
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Well-coordinated parts salesman possessing extensive knowledge of many different automotive parts, giving all customers exceptional service and supporting individual needs. Organized and detailed sales and stock tracker attentive to accuracy and timeliness. Reliable team member with collaborative mindset and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Parts Salesman
AutoZone
05.2023 - 08.2023
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Ordered parts from various distributors to fulfill demands.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
Barista
Dunkin Donuts
03.2022 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista
Dunkin Donuts
05.2021 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
High School Diploma -
Shenandoah Valley Academy
New Market, VA03.2023
Skills
- Customer Experience
- Parts Department Organization
- Problem-Solving Skills
- Vehicle Operations Knowledge
- Invoice Processing
- Customer Interaction
- Critical Thinking
- Parts Installation Knowledge
- Verbal and Written Communication
- Inventory Auditing
- Inventory Management
- Team Collaboration
Timeline
Parts Salesman
AutoZone
05.2023 - 08.2023
Barista
Dunkin Donuts
03.2022 - 08.2022
Barista
Dunkin Donuts
05.2021 - 08.2021
High School Diploma -
Shenandoah Valley Academy
Similar Profiles
Candice BaileyCandice Bailey
Part Sales Manager at AutozonePart Sales Manager at Autozone
Eliseo Buelna RiveraEliseo Buelna Rivera
Forklift Operator at AutoZoneForklift Operator at AutoZone
Amanda GreerAmanda Greer
Returns Clerk at AutozoneReturns Clerk at Autozone