Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joseph Freese

Rochester

Summary

Talented Night Manager specializing in team leadership, customer service and administrative support. Organized, detail-oriented and proactive with excellent communication, planning and decision-making abilities. Seeking new challenge with established company.

Overview

17
17
years of professional experience
2010
2010
years of post-secondary education

Work History

Night Manager

Bowl A Roll Lanes
Rochester
09.2008 - 07.2025
  • Supervised night operations to ensure smooth hotel functionality.
  • Managed front desk activities and assisted guests with check-ins.
  • Coordinated staff schedules to maintain adequate coverage during night shifts.

Customer Service Representative

Dialamerica Marketing
Rochester
01.2012 - 07.2015
  • Troubleshoot equipment
  • Assist customers in new subscriptions and enrollments
  • Sell customer upgraded services as well as equipment

Education

Sperry High School
Rochester , NY

Some College (No Degree) - Sports Marketing

Monroe Community College
Rochester, NY

Skills

  • Knowledge of many computer based programs
  • Great with interacting with customers
  • Can Multi Task Very well
  • team building
  • People management
  • Customer service focus

Languages

American Sign Language
Limited

Timeline

Customer Service Representative

Dialamerica Marketing
01.2012 - 07.2015

Night Manager

Bowl A Roll Lanes
09.2008 - 07.2025

Sperry High School

Some College (No Degree) - Sports Marketing

Monroe Community College
Joseph Freese