Joseph Gallagher
Harned,KY
Summary
Adept Express Technician with a proven track record at Hyundai Of Louisville, enhancing technical expertise through continuous training. Skilled in diagnostics and mechanical aptitude, I significantly improved shop productivity and customer satisfaction. My collaborative spirit and attention to detail have fostered a positive team environment, driving efficiency and excellence in vehicle maintenance and repair, through growing up in shops to being my first career choice. further more onto my my passion for computers, built and designed my own at 14 years old. Currently testing it's capabilities and ways upgrade where it has lost its power over the years.
Overview
2
2
years of professional experience
Work History
Express Technician
Hyundai Of Louisville
11.2023 - 01.2025
- Stayed up-to-date on industry trends and advancements through regular training sessions, enhancing technical expertise.
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Enhanced customer satisfaction by performing thorough vehicle inspections and recommending necessary services.
- Collaborated with team members to ensure a smooth workflow, resulting in reduced wait times for clients.
- Contributed to positive team morale, fostering an environment of cooperation among fellow technicians.
- Reduced downtime between appointments by efficiently preparing vehicles and tools needed for each service.
- Completed detailed documentation of all performed services to maintain accurate records for future reference.
- Improved overall shop productivity by maintaining a clean and organized workspace, allowing for optimal performance of daily tasks.
- Performed work outlined on repair order to meet dealership and factory standards.
- Performed routine maintenance tasks such as oil changes, tire rotations, fluid checks, and filter replacements with precision and speed.
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
Express Technician
Big M Chevrolet
05.2023 - 10.2023
- Stayed up-to-date on industry trends and advancements through regular training sessions, enhancing technical expertise.
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Enhanced customer satisfaction by performing thorough vehicle inspections and recommending necessary services.
- Collaborated with team members to ensure a smooth workflow, resulting in reduced wait times for clients.
- Completed detailed documentation of all performed services to maintain accurate records for future reference.
- Reduced downtime between appointments by efficiently preparing vehicles and tools needed for each service.
- Improved overall shop productivity by maintaining a clean and organized workspace, allowing for optimal performance of daily tasks.
Education
High School Diploma -
Meade County High School
Brandenburg, KY05-2024
Skills
- Power tools operation
- Equipment calibration
- Mechanical aptitude
- Schematic interpretation
- Problem-solving
- Safety checks
- Attention to detail
- Replacing parts
- Safety compliance
- Multi-point inspection
- Computer assembly
- System upgrades
- Electronics repair
- Multimeter usage
- Desktop component change management
- Graphic designing
- Diagnostics
Timeline
Express Technician
Hyundai Of Louisville
11.2023 - 01.2025
Express Technician
Big M Chevrolet
05.2023 - 10.2023
High School Diploma -
Meade County High School
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