Joseph Gallardo
Business Improvement Manager
Brentwood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Business Improvement Manager
Self-employed
, CA
03.2008 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products/Services based on their needs.
- Boosted customer satisfaction levels through exceptional service, Addressing concerns promptly, and providing a welcoming environment.
- We developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product/service offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high product/service knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Business Management
Cal State EastBay
Hayward, CA01.2023
Skills
- Customer Needs Assessment
- Client Account Management
- Upselling
- Order Processing
- Business Development
- Relationship Building
- Listening Skills
- Professional Demeanor
- Teamwork and Collaboration
- Adapt to diverse groups
- Excellent people skills
- Flexible Schedule
- Outgoing Personality
- Reliable and punctual
- Cold-calling
- Customer Service
- Cash Handling
- Building rapport
- Meeting deadlines
- Money Handling
- Problem-solving skills
- Sales Goals Attainment
- Time Management
- Goal-Oriented
- Organization
- Creative Thinking
- Continuous Improvement
- Problem-solving abilities
- Security Practices
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Decision-Making
Basketball, running, art
I enjoy the outdoors especially with my family. The purpose of these hobbies is for the joy of feeling good during and afterwards. I think it's very important to have a very balanced life. This has helped me to be the best version I can be at all times. I live by this order that has helped me to stay positive and open to change. I find enjoying my faith, family and self interest has helped me to grow closer to my family and everyone I come in contact with. So, for these reasons I continue to be active in my hobbies to keep me moving forward with joy and commitment.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancement401k matchPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsWork from home optionStock Options / Equity / Profit SharingPersonal development programsFlexible work hours4-day work weekAccomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the development of Performances and Competitions.
Affiliations
- Knights of Columbus
- Catholic Charities
- Saint Vincent DePaul
- Catholic Youth Organization (CYO)
Timeline
Business Improvement Manager
Self-employed
03.2008 - Current
Bachelor of Science - Business Management
Cal State EastBay