Joseph Gallo

• Provided exceptional customer service for positive shopping experience.
• Utilized strong organizational skills for effective inventory management.
• Facilitated prompt and precise processing of 30-40 online orders each hour.
• Support development of new employees through departmental training.

• Investigated and showcased innovative methods for integrating AI into daily operations.
• Migrated data from Excel to the Odessa database.
• Engaged in team discussions and presentations
• Facilitated teamwork by aiding coworkers in various assignments
• Involved in meetings with clients
• Organized Jira databases for clients

• Supervised and managed coaches and camp teams.

• Administered and tracked timecards for payroll processing.

• Provided customer support and resolved camp issues.

• Athletic Coach for the 76ers basketball camp and Phillies baseball academy.

• Performed individual product inspections on high-priced electronics.
• Developed custom product offerings for the inventory database.
• Initiated product supply for efficient distribution to multiple store locations.
• Identified high-profit products to optimize third-party sales and profitability.