Joseph Gamblin
Lisbon,IA
Summary
Detail-oriented professional with extensive experience in caregiving and customer service. Demonstrated success in building strong relationships through effective communication and teamwork, resulting in high client satisfaction and safety. Committed to delivering exceptional care and support in collaborative environments.
Overview
1
1
year of professional experience
Work History
Caregiver
mercyone
Dubuque, Iowa
2025.08 - 2025.10
- Assisted residents with daily living activities and personal care tasks.
- Maintained a clean and safe environment for residents and staff.
- Monitored residents' health conditions and reported changes to supervisors.
- Engaged residents in social activities to promote mental well-being.
- Provided companionship and emotional support to enhance residents' quality of life.
- Documented daily activities and observations in resident care records accurately.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
cashier/kitchen
Caseys General Stores Inc
Peosta, Iowa
2025.03 - 2025.08
- Greeted customers and answered any questions they had about store's products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Prepared food items according to safety and quality standards while ensuring timely service.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Assisted customers with product inquiries and provided information on promotions.
Education
High School Diploma -
Western Dubuque High School
Epworth, IA2020-06
Some College (No Degree) - Cna/hvac
northeast iowa community college
Peosta, IASkills
- Resident care
- Health monitoring
- Personal hygiene
- Daily activity documentation
- Food safety practices
- Customer engagement
- Cash handling
- Team collaboration
- Problem-solving
- Compassionate communication
- Multitasking and organization
- Community activities
Timeline
Caregiver
mercyone
2025.08 - 2025.10
cashier/kitchen
Caseys General Stores Inc
2025.03 - 2025.08
High School Diploma -
Western Dubuque High School
Some College (No Degree) - Cna/hvac
northeast iowa community college