JOSEPH GARCIA

Responsible for determining eligibility for multiple Income Support Program(s) and providing employment assistance to a diverse population.

Assisting clients with daily personal tasks, including bathing and dressing

Completing housekeeping tasks such as vacuuming, washing dishes and tidying

Helping plan client appointments and organize a schedule

Organizing with transportation arrangements to appointments

Shopping for groceries and preparing meals that meet specific client dietary needs

Encouraging client engagement in social networks and communities

Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.

Educated young people about strategies for driving discussions and promoting social changes.

Assisted clients with obtaining housing, employment and support resources.

Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.

Supported patient confidentiality in accordance with HIPAA regulations.

Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.

Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.

Counseled and mentored clients on substance use and life choices.

Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Answered patient assistance calls, assessed needs, and offered qualified support.

Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.

Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Developed and maintained relationships with external vendors and suppliers

Raised property accuracy and accountability by creating new automated tracking method.

Established and checked coding procedures, monitored reports and updated internal files.

Coordinated meetings between various departments at the branch level to address any operational challenges

Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.