Joseph Garcia
Cybersecurity Engineer
Arnold,MO
Summary
Proactive Cybersecurity Engineer adept at predicting and disrupting intrusion attempts. Pioneers novel network security measures to combat emerging threats. Maintains proven track record of utilizing both education and technological solutions to fortify companies against malicious exploitation and data breaches.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
Work History
Cybersecurity Engineer
Citizens
1 2022 - Current
- Identify and address vulnerabilities with business stakeholders(Qualys)
- Responsible for Asset Management and Security Agents true up on monthly cadence(Qualys, CrowdStrike, HX FireEye, Symantec Endpoint Protection, Sophos, and Splunk). Resulting in 45% increase in coverage and visibility within last 8 months
- Draft and modernize vulnerability metrics for upper management on monthly basis
- Record management coordinator with annual utilization of Iron mountain software
- Draft business continuity plan and Disaster recovery plan and ensure Information is current
- Conduct provisioning UER for internal business applications/processes
- Creation and implementation of security policies within Okta
- Monitoring and creation of Service Now tickets and Jira
- Assist with Infrastructure upgrades and troubleshooting security tools
- Review colleague Active Directory permissions
- Alert investigation(Splunk, System Logs, Sophos)
- Code scanning and compliance(Fortify on Demand, Contrast)
- Manage Palo altos firewall white list and append IOC entries.
Security Remediation Intern
LKQ
08.2021 - 12.2021
- Identify and address vulnerability management(Crowdstrike). Resulting in 30% decrease of environments overall attack surface.
- In charge of mitigation of threats throughout North America
- Exposed to multiple tools and new techniques and tools such as PowerShell scripts, Crowdstrike, Command line, Dameware, System Center Configuration Manager, and Active Directory
- Deep diving into Windows infrastructure as well as troubleshooting window updates.
seasonal Geek squad agent
Best Buy
03.2021 - 12.2021
- Communicate with guests to effectively diagnose any software or hardware failures
- Provide effective and convenient solution for guests while educating them
- Provide support to guests whether it be membership, products, or questions/advice
- When applicable process and diagnose apple products.
Technical Support Specialist
HP Inc
01.2021 - 03.2021
- Applied extensive technical knowledge and customer support skills in order to exceed company expectations while adhering to policies, procedures, and compliance
- Comprehensive understanding of all technical aspects of the job
- Worked on assignments that are challenging in nature and require considerable judgment, initiative, and specialized knowledge to resolve problems and develop recommended solutions
- Responded to service, product, technical, and customer relation questions
- Participated in projects for process and or quality improvements.
Education
Associates in cybersecurity -
Central New Mexico Community College
Rio Rancho, NM 01.2018 - 05.2020
Associates in integrated studies with honors -
Central New Mexico Community College
Rio Rancho, NM 01.2018 - 05.2020
Skills
Security Information and Event Management
Working knowledge of Cloud infrastructure (Azure and AWS)
Experience with PowerShell scripts and python scripting
Security tool implementation and management
Teamwork and Collaboration
Fast adaptive learner
Risk assessment and mitigation
Great communication skills
Excel and word in Microsoft Office
Vulnerability scanning
Incident Response
Patch management
Written Communication
Security Information and Event Management
Certification
CompTIA Security+
Timeline
CompTIA Security+
02-2024
CompTIA Network+
12-2023
Tryhackme.com - Cyber defense certifications
10-2021
Security Remediation Intern
LKQ
08.2021 - 12.2021
seasonal Geek squad agent
Best Buy
03.2021 - 12.2021
Technical Support Specialist
HP Inc
01.2021 - 03.2021
Associates in cybersecurity -
Central New Mexico Community College
01.2018 - 05.2020
Associates in integrated studies with honors -
Central New Mexico Community College
01.2018 - 05.2020
Cybersecurity Engineer
Citizens
1 2022 - Current