Joseph Garcia
Long Beach,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Agent
AAA Auto Club Group
11.2019 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Maintained high standards of customer service by building relationships with clients.
- Achieved top salesperson status by consistently exceeding sales targets through effective client relationship management.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
BDC Sales Manager
Del Amo Motorsports
03.2017 - 09.2019
- Spearheaded initiatives to improve overall customer experience, resulting in increased loyalty and referral business opportunities.
- Streamlined internal processes to improve efficiency within the sales department.
- Increased sales revenue by implementing strategic marketing plans and analyzing market trends.
- Implemented comprehensive training programs for new hires, reducing onboarding time and increasing productivity levels faster.
- Boosted lead generation with targeted outreach campaigns and effective prospecting techniques.
Regional Sales Manager
LA Fitness
08.2014 - 02.2018
- `Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Organized regular sales meetings, providing comprehensive updates on market trends and competitor analysis.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Education
Bachelor of Arts - Business Administration
UNAM
Mexico City06.2014
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Property insurance
- Underwriter Collaboration
Certification
- Licensed in Personal Lines and Life Insurance.
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
AAA Auto Club Group
11.2019 - Current
BDC Sales Manager
Del Amo Motorsports
03.2017 - 09.2019
Regional Sales Manager
LA Fitness
08.2014 - 02.2018
Bachelor of Arts - Business Administration
UNAM