Joseph Garcia Jr

• Trained new team members on safety protocols and operational procedures.
• Supervised daily crew operations to ensure efficient workflow and task completion.
• Implemented quality control measures to maintain high standards of service delivery.
• Communicated with team members to resolve issues and enhance collaboration.
• Monitored performance metrics to identify areas for process improvement.
• Provided technical guidance to crew members during pre-flight inspections and post-flight debriefings.
• Acted as a point of contact for customer inquiries and complaints, ensuring high levels of satisfaction.
• Maintained up-to-date knowledge of industry trends, new technologies, and best practices.
• Eight plus years of water, mold, fire restoration, and mitigation.
• WRT and ASD certified.

Trained new hires, carpet cleaning, upholstery, tile, grout, planes, industrial carpet, and Vehicles.

Inspections, water damage assessments, water removal. Dehumidification, cleaning and sanitizing.

Mold treatment and clean up.